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AI & Future of work | 6 Min Read

Mercer | Mettl evaluated: A look back at 2024

 

Our journey in 2024 was fueled by a commitment to empower organizations and individuals, providing them with tools and insights to navigate the evolving world of work. Let’s look at the highlights that shaped this transformative year.

 


Trailblazing innovation: Expanding our product suite

In 2024, Mercer | Mettl introduced a series of innovative products to address the dynamic talent challenges faced by organizations across the globe. Our solutions work towards redefining talent management, from hiring and skill assessments to online exam integrity and career guidance.

 

 

Mercer | Mettl Interviews

This platform set a new standard for remote interviews by enabling seamless real-time audio and video communication. The platform is designed for various use cases, bringing structure and efficiency to traditionally complex processes. The integrated feedback mechanism and collaborative tools ensure that every interaction is insightful and impactful.

 

ProctorWatch

Recognizing the growing need for enhanced online exam integrity, we introduced ProctorWatch, a game-changing feature that introduced the concept of a Super Proctor. This innovative solution allowed one proctor to oversee multiple proctors in real-time, ensuring consistency and accountability during assessments.

 

Professional Orientation Inventory (POI)

Career guidance took center stage with the launch of Personality Orientation Inventory (POI), a comprehensive psychometric assessment that helps individuals uncover their career interests across nine dimensions. This tool, developed after extensive research and backed by rigorous reliability testing, allows organizations to make smarter talent management and development decisions.

 

Cybersecurity Assessment Solution

As organizations increasingly prioritize a security-first culture, our Cybersecurity Assessment Solution offers a robust framework for evaluating cybersecurity readiness. This solution equips organizations with the insights to strengthen their defense mechanisms against evolving cyber threats by assessing individual risk predispositions, organizational risk culture, and technical skill proficiencies.

 

Together, these products represent our unwavering dedication to innovation and excellence, enabling organizations to navigate complexity confidently.

 


A milestone moment: Recognized for excellence

One of the most defining achievements of the year for Mercer | Mettl was winning the prestigious Best Workplace or Talent Assessment Project Award at the e-Assessment Awards Conference. This recognition was for our work on the Butterfly Skills Assessment Project for Sky Italia, which addressed their unique workforce challenges with a tailored approach.

The Butterfly Project exemplified our ability to design and implement bespoke solutions that drive meaningful results. By blending advanced skill assessment methodologies with a focus on empowering employees, we supported Sky Italia’s workforce transformation goals and set a benchmark for excellence in talent assessment.

This award underscores our expertise and commitment to delivering impactful solutions that resonate across industries.

 


Strengthening reliability: BPS certification for Mercer | Mettl Personality Map (MPM)

In 2024, the Mercer | Mettl Personality Map (MPM) earned the coveted certification from the British Psychological Society’s Psychological Testing Centre (BPS PTC). This recognition validates MPM’s reliability, scientific rigor, and practical application as a personality assessment tool. The certification further emphasizes our commitment to maintaining the highest standards in psychometric testing, ensuring that organizations worldwide can trust our tools to make data-driven decisions in hiring, leadership development, and talent management.


Reports that shaped industry conversations

In 2024, Mercer | Mettl continued to cement its position as a thought leader by releasing insightful reports and Points of View (POVs) that explored emerging trends, delved into sector-specific insights and provided actionable guidance to HR leaders and organizations.

 

Global Talent Acquisition Insights 2024

This flagship report offered a deep dive into the transformative trends reshaping the global talent acquisition landscape. From regional hiring nuances to emerging technologies, the Global Talent Acquisition Insights 2024 report provided HR leaders with a roadmap to navigate the complexities of recruitment and talent management.

 

Driving talent trends

This POV examined the evolving landscape of the automotive sector, shedding light on the talent trends and workforce requirements essential to navigating this period of transformation. From upskilling initiatives to addressing emerging workforce needs, it provided a holistic framework for managing talent in a rapidly changing industry.

 

Navigating AI disruptions

With AI increasingly reshaping the future of work, this POV explored the interplay of human-AI collaboration. Navigating AI disruptions highlighted strategies for preparing the workforce to thrive alongside AI and offered actionable insights into future-proofing talent pipelines.

 

Through these reports and POVs, we underscored our commitment to guiding industries through complex transformations with clarity.

 

 


Celebrating HR innovation: HRedge Summit and Awards 2024

Another highlight of 2024 was the inaugural HRedge Summit and Awards 2024. This event brought together HR leaders and innovators to celebrate excellence and innovation in workforce practices.

The summit was a platform for recognizing trailblazing organizations and individuals and a hub for insightful conversations about the future of HR. A notable highlight was the release of the HRedge Coffee Table Book, which captured the voices of HR leaders driving transformation in the age of AI.


Driving the future of work

2024 was a year of progress, innovation, and impact. Mercer | Mettl consistently demonstrated its commitment to empowering organizations and individuals to thrive, from launching groundbreaking products to releasing thought leadership reports and celebrating industry leaders.

As we close this chapter, we are grateful for the trust placed in us by our clients and partners and are excited to build on the past year’s successes.

 


Originally published January 16 2025, Updated June 4 2025

Written by

Asmita Khandelwal has been a valued member of the Mercer | Mettl team since September 2022. In her role with the SEO team, she is responsible for curating content that aligns with the business requirements. Leveraging her expertise, research skills, and industry knowledge, she plays a crucial role in ensuring that our blog provides the most valuable and accurate information to our audience.

About This Topic

Whether you want to upskill or reskill employees, it is a go-to strategy for ensuring your people are prepared for the future.

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