There has been a static rise in the value of certification in the last five years. Government initiatives and technological advancement have created a ripple in the ocean of learning. It is easier for people to reach and get a professional certification to further their career demands. Easy access to digital platforms has enabled certification providers to scale their programs in order to meet the growing demand. Developed economies like the US, Canada, Australia and others follow a structured way of providing certifications
To regulate training programs, ministries closely work with industry experts to make certifications for certain professions mandatory. Additionally, private certification providers and universities assist in bridging the gap between regulatory bodies and industry by operationalizing these certification programs.
Challenges Faced by Online Certification Providers
To stay aligned with the government’s push by providing a constantly evolving platform is not a cup of cake. Majority of companies are unable to give a seamless customer experience, thus making the process cumbersome. The other common challenges faced by service providers in giving training certifications include:
1. Operational Hassle
Using different service providers for assessment and certification is quite inconvenient. In many cases where certificates are issued manually, managing different systems becomes taxing. At times the centers for conducting training are not even readily available, which leads to unnecessary delay.
2. Cost Implication
Service providers book venues for conducting the training. However, when the expected number of candidates don’t turn up, the center becomes underutilized. The additional cost of managing large-scale certification programs, manual proctors, pen-and-paper and certificate issuance imbalances the company’s budget.
3. Low Credibility
Service providers find it difficult to maintain the integrity of the certificate issued when it comes to scaling the process. Lack of trained proctors leaves the scope of cheating. Instead of cutting cost where necessary, companies use non-proctored online exams or manual proctor which ends up adding to the bill. The certificates are not credible enough owing to so many loopholes.
How Technology Helps in Scaling Certification Program?
Technological advancement provides the following advantages over traditional methods with growing demand of giving a seamless experience to both user and service provider:
1. Seamless Experience
The assessment capabilities of LMS are limited even though it is extensively used by a majority of service providers. This is why companies look for an external service provider which becomes difficult to manage. However, Mettl’s certification platform gets easily integrated with your existing LMS to provide a seamless experience. The platform becomes a single point of contact to resolve all the issues.
2. White Labeling
Mettl offers a white-labeled platform which easily integrates with your system and adapts to specific user needs. You can customize certificates on the platform while retaining your brand value.
3. Ease of Operations
The platform enables the customer to add logic and workflows in the program. Accordingly, candidates can be marked as they pass the minimum criteria for every section. Since the payment gateway is also integrated with the LMS, the whole process of registration, assessment and certificate issuance is automated.
4. High-Level Test Integrity
Mettl’s Proctor Plus acts as a cheat-proof shield throughout the certification program. Its advanced image recognition feature raises red flags as soon as it detects any activity which may look like cheating. The AI is also trained to detect if the candidate is using a mobile phone, thus making the certification genuine and credible, while reducing the cost of manual proctoring. Combined with the functionality to randomly arrange questions, Proctor Plus offers credible outcomes.
Advantages of Using Mettl’s Certification Software
Mettl’s Certification Software is designed in such a manner that it caters to wide-scale requirements ranging from low to high stake certifications. It is able to handle a variety of tests for any organizational needs because of the following reasons:
Mettl’s provides an end-to-end certification system that decreases the operational requirement to a bare minimum by automating most of the process. From registration and payment to finally providing a valid certification, Mettl decreases all your hassle in the most cost-effective manner available in the market. So, what are you waiting for?
Topics: Online Certification