Along with evaluating the knowledge, skills, and experience of candidates, it is important to understand their working style, habits, and how they make decisions on the job. This ensures that the right candidate is hired for a suitable job role, improving the efficiency of hiring decisions. Here, asking the right behavioral interview questions can provide recruiters with the insights they need to hire the best-suited candidates.
Behavioral interview questions are frequently used by employers to assess candidates on their suitability for an open position within the organization. These questions evaluate candidates based on their behavior during specific scenarios and how they have responded to certain workplace situations in the past. Behavioral interview questions are not always straightforward, like asking a candidate how they will respond to excessive pressure at the workplace. Instead, these questions focus on asking candidates to describe situations when they were under pressure and how they handled it.
Behavioral interview questions help recruiters understand how candidates handle different workplace scenarios and how they solve problems to achieve successful results. Here, a candidate’s past successes may be a positive indication to gauge their success in the future. Behavioral interview questions are not technical or domain-based, as they mostly focus on the candidate, helping recruiters ascertain if the characteristics, aspirations, and motivations of the candidate are a good fit for the job role in question.
Behavioral interview questions should be asked after all applicable skills, aptitude, personality, and other relevant assessments have been administered by the candidates. This will help ensure that only relevant candidates with the required skills, traits, and knowledge move to the next stage. Once the results of each candidate on the assessments have been evaluated, recruiters can easily shortlist the number of job applicants who can move forward to the interview round.
Here, it is important to look out for candidates who don’t solely focus on themselves. Candidates should also give due credit to their team. They should also be able to give examples of how they went beyond their job description to take on more responsibility.
Candidates should be able to describe a situation where an unexpected idea proved to be an effective solution. They should also clarify if they followed a creative process to arrive at the idea or if their creativity was more spontaneous.
It is important that a candidate describes a time when they disagreed about a work-related issue and not a personal one. They should also explain how they handled the situation. Look out for strong communication and negotiation skills among candidates.
It is best if candidates explain their approach to solving problems with examples. They should also be able to explain their reasoning behind why they chose this process, along with examples that show its effectiveness.
Such behavioral interview questions are generally asked of candidates who are interviewing for managerial or leadership positions. This question aims to understand how a candidate handles tricky or even unpleasant situations at the workplace.
This interview question aims to assess how good a candidate is at delegating tasks and how well they work under pressure. Look for answers where planning and prioritization helped candidates stay calm and focused.
It is a fact that everyone makes mistakes. However, a good candidate is one who admits it, learns from it, and moves forward, avoiding making the same mistakes again. Candidates should mention the situation and problem that led to the mistake, and they should speak about the reason behind that mistake without pushing the blame onto others.
Again, it is important here that candidates do not talk about personal regrets. It is also okay if candidates do not have any regrets. It is possible that they do not regret their mistakes, which may not have caused too much harm, which they may have learned from.
Candidates should describe the steps they take when they have to juggle multiple projects. They should mention if they use software or notes to manage the projects, how they communicate with other teammates, etc.
The best candidates will mention skills that are in high demand for the job role in question. This will showcase the candidate’s interest in their field and their general knowledge about the latest developments in their industry.
Mercer | Mettl offers a vast library of behavioral tests and assessments that can be used not only to identify and hire top talent but throughout an employee’s lifecycle as well. These behavioral assessments can also be combined with a rich repository of personality, aptitude, and domain-based tests to offer recruiters powerful insights into candidates, helping them streamline their recruitment practices.
A lot of time, money, and other resources are spent when recruiting for an open position in the organization. A bad hire can affect the organization’s productivity, culture, and overall costs. Behavioral questions and answers play a crucial role in helping recruiters understand the driving forces behind a candidate’s behavior, enabling them to hire the best-suited candidates for specific job roles.
Originally published November 7 2024, Updated November 7 2024
Vaishali has been working as a content creator at Mercer | Mettl since 2022. Her deep understanding and hands-on experience in curating content for education and B2B companies help her find innovative solutions for key business content requirements. She uses her expertise, creative writing style, and industry knowledge to improve brand communications.
Behavioral assessments are extensively used in education and workplace settings to observe, identify, and explain behavior. In the corporate context, behavioral assessments require individuals to demonstrate behavioral competencies through multiple activities relevant to the job role and resemble an actual organizational situation.
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