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Your One-stop Exam Management System for a Seamless Virtual Assessment

Examination and Proctoring | 12 Min Read

Your One-stop Exam Management System for a Seamless Virtual Assessment


Every adversity, every failure, every heartache carries with it the seed of an equal or greater benefit.

Napoleon Hill

He did not live to see the incredible technological advances of the 21st century, but he would have been bemused to witness how his quote rang true for the education sector. How his words adequately summarize the resilience and pivot of the education community toward the online ecosystem and its battle against a hitherto unheard-of disruption. I am talking about the sector’s swift embrace of university examination management systems amid the COVID-19-induced pandemic.


What is an Examination Management System?


An examination management system is an online means of managing the various aspects associated with giving an examination. Depending on the services provided, an examination management system can help plan, offer, invigilate and evaluate an exam, replicating the entire offline exam process using software packages and proctoring technologies.

Observers of the education sector will testify how online examinations have emerged as an indispensable means to ensure examination and academic continuity amid the unprecedented disruption caused by the COVID-19 pandemic. Universities, colleges and schools were shut down as health concerns assumed primacy over academic matters among policy-makers the world over. Abrupt closures threw academicians into a tizzy, leaving them scrambling to find an alternative to maintain the then elusive continuity. Education and examination needed to find a way to continue. Online examination management systems emerged as saviors for all concerned stakeholders – students, administrators, faculty and controllers of examinations – in equal measure. Cutting-edge and futuristic exam management software packages empowered exam-givers to host scalable and remote examinations, with every necessary feature to ensure a successful examination drive. Those in the know-how of the prowess of such exam management systems always knew they were robust enough to host large-scale exams, allowing students to take exams of all hues, ranging from subjective to objective assessments. However, even those unsure of their usefulness and unique attributes understood why many forward-looking stakeholders kept vouching for them as a sure-shot alternative to physical, center-based assessments.

They are easy to use, require little training, allow examiners to offer exams of any kind and any number of students, even simultaneously, and are reasonably priced. Such college examination management systems are not time-consuming to set up and mostly automated, meaning faculty do not have to spend inordinate time fine-tuning the examination’s specifics. They offer AI and human-based invigilation, automated candidate and question paper slotting, and automated answer sheet evaluation. Such an array of offerings significantly reduces the time required to moot and offer examinations. All these benefits, and more, were at full display during the challenging 2020. Many centers for learnings, colleges and high-stakes entrance exam hosts, such as Miami Dade College in Florida, USA, and All India Management Association (AIMA), have vouched to continue with the online means of assessment. This indicates a strong acknowledgment of online examination platforms’ unique contributions in surmounting the headwinds created by the pandemic-induced disruption.





The Advantages of an End-to-End Examination Management Platform

However, before you begin scouting the internet to shortlist your examination vendor, let me explain why you must consider onboarding a vendor offering an end-to-end examination management system. Despite the heady advances in the online examination ecosystem, most vendors do not provide end-to-end examination management. It results in human interventions at different stages of the exam-giving process, diminishing its effectiveness, leaving it open to inadequacies and problems. The lack of a streamlined and centralized exam management system is a visible shortcoming in the existing process – which hinders a genuinely online examination experience for controllers, administrators and professors evaluating the answer sheets and students taking the exams.

Any online examination can only genuinely be called “online” if all its stages - i.e., the pre-exam, during-exam and post-exam part – are undertaken online, without human intervention.




Any human intervention opens a nasty Pandora’s box, leaving it susceptible to manipulations, errors and avoidable delays.

Thus far, we have established the many benefits of an end-to-end online examination management platform. However, it is one of the three different types of services available on the market. You must be wondering what the other two are. Let me explain them briefly in the next chapter.


Types of Examination Management Systems on the Market

Our focus in this blog is to explain to you the advantages proffered by an end-to-end system besides why it is critical to opt for such a comprehensive examination management system. However, it is an advancement that has come about from the system’s previous versions to address the erstwhile shortcomings. Fundamentally, three types of exam management systems are available on the market. They are:


three types of exam management systems


Now let us understand what entails each of them.


1. Systems that provide only an examination platform:


These are the first kind of online examination management systems that offer only the provision to host exams. Such a system can be used to moot the exam, set the question papers, employ candidate slotting and invigilation duties and invite candidates to appear for the examination. Aside from offering the pre-examination part of the services, these management systems do not offer provisions required to undertake and assess an examination – proctoring services and evaluation services. Therefore, universities, colleges, schools and centers for learning need to rope in multiple service providers to tie up loose ends. They can also choose to employ their invigilators. Generally speaking, such platforms were the first versions of online examination management systems and desired several improvements. They left much in the realm of human intervention, lowering the examination drive’s efficiency, also escalating financial and human resource input. Besides, they also increase the possibilities of errors, data theft and sabotage that are likely results of human intervention at various stages of the assessment process.


2. Systems that offer an examination platform and proctoring services:


The second type of online examination management system offers the pre-exam and during-exam part of the services. These platforms can be used to moot the exam, formulate and offer different types of questions, undertake candidate slotting and invigilation duty management besides sending bulk and personalized invites to candidates appearing for an examination. They also offer proctoring services, meaning exam-givers can rope in their proctors, besides employing their AI-led proctoring services to invigilate examinations. It helps universities and colleges to frontload most duties and processes to the service provider, relieving them from engaging in time-consuming endeavors. Such examination management systems are the backbone of modern-day examination-giving exercises and are usually offered by most leading service providers.


3. Systems that offer an examination platform, proctoring services and evaluation services:


This is the third and the most forward-looking and future-ready online examination management system on the market. This type of examination management entails all three strands of an online exam system – pre-exam, during-exam and post-exam. These are offered by only a handful of service providers and are the latest offering in the online examination ecosystem. Such a system offers a comprehensive service, moving the exam-giving exercise completely online in letter and spirit. It ensures enhanced transparency, heightened project and governance control for exam controllers and administrators. Aside from these benefits, such a system ensures a speedier evaluation of answer sheets, resulting in a swifter declaration of results. Some of its other key benefits include restricted access to answer sheets and intuitive dashboards to monitor the progress made in evaluating the answer sheets in real-time. Students, too, can benefit immensely by viewing the comments made on their answer sheets and applying for a re-evaluation. All these processes are conducted in an automated manner, significantly lowering the chances of errors and expediting the examination evaluation process, ensuring better adherence to the proposed timelines.

A comprehensive examination management system is expected to become the most sought-after among education system stakeholders because of its unique features and sweeping advantages.




The Key Features of Mercer| Mettl’s Examination Management System Software

Mercer | Mettl understands the importance of providing a comprehensive and end-to-end examination management software solution so that you can employ technology to the fullest and truly enjoy the benefits of moving online.



Its offerings stand on the following three pillars:


Key Features of Mercer| Mettl’s Examination Management System Software


Let us deep-dive into the three pillars individually.


1. The Examination Platform


Mercer | Mettl offers an industry-leading examination platform, providing a detailed exam system for the controllers, administrators and faculty setting up the examination. It gives them insightful and actionable inputs, besides automating their work and ensuring their examination drive’s safety, security and integrity. Here is how:


Exam Management for Administrators


A. Bulk upload feature for data concerning candidates, proctors and evaluators:

Now, you can bulk upload candidate, proctor and evaluator data to possess a complete repository of information of all stakeholders involved in the examination process. Those long and never-ending meetings to chalk out all details and compile exam-related data are well and truly behind you. You have all the information you will ever need at the click of the mouse. You can view the candidate list, understand who would be proctoring the examination and have a ready-reckoner of those evaluating the examination. Such a ready-made and one-point repository of information lend you complete control of the test, enabling efficient administration and quicker decision-making.

B. Automated candidate slotting:

You can stop worrying about channeling your energies to slot candidates, ensuring the right number of candidates take their exams at one go. Automated candidate slotting ensures that your test-takers are slotted desirably and take their exams in a pre-defined manner. You have to key in some necessary details, such as the number of candidates you want to take the test in a batch, and the slotting happens accordingly.

C.  Automated and customized invites to candidates:

Mercer | Mettl’s exam management system also sends automated and customized invites to the candidates. Such a communication notifies candidates of the date and time at which they need to appear for the examination. You save significant time and bandwidth, sending invites humanly, which can also be erroneous and cause unwarranted confusion.

Customized invites also lend a degree of personalization, which bodes well for your institution’s reputation, suggesting that you go that extra mile in engaging with your stakeholders.

D. Candidate and evaluator anonymity:

Candidates do not know who would be evaluating their answer sheets. Likewise, professors have no inkling about students’ details when evaluating answer sheets. This anonymity is essential for maintaining the examination’s integrity as such an arrangement impedes the possibility of manipulation, lending more credibility to the assessment process.

E. Role-based question paper access:

Mercer | Mettl’s platform allows you to define role-based access, meaning you can choose who among your faculty can access the question papers - a benefit that assures you that such access is need-based, restricted and not a free-for-all. Role-based access diminishes the possibility of question paper leakages and maintains the necessary secrecy.


Exam Management  for Professors/Faculty


A. Automated question paper creation:

The platform enables automated question paper creation, meaning professors setting the questions submit a tentative list of questions. An automated question paper is created from the list of questions, ensuring that they do not have to spend hours creating the papers. It saves valuable time and lends a massive degree of automation, making it a truly online exercise. Also, it ensures that a certain degree of anonymity, which is critical to ensure the success of any high-stakes examination.

B. Collaborative question paper creation:

Collaboration in setting up the question paper is a notable example of how Mercer | Mettl’s platform replicates the physical examination process, minus the hassles. Multiple professors can collaborate seamlessly to set up a paper, which accentuates the spirit of teamwork and allows resources to moot the specifics of a question paper cumulatively.

C. Question paper randomization:

Professors setting up question papers do not have to randomize them humanly. They are randomized automatically, which increases their validity, effectiveness and shelf life, making it further challenging for students to cheat or coordinate efforts to find the answers. A different set of questions for each test-takers, or a batch of students, ensures the exam’s sanctity.

D. Over ten different question formats:

Multiple-choice, short answer type, long answer type, diagram type, coding question, audio or video-recorded questions, etc., are some of the many formats in which professors can set the question papers. Such an incredible expanse of formats enables faculty to probe students in diverse ways, helping them give exams of different hues. Professors are limited only by their imagination, as the examination platform can host question types of almost all kinds. The ability to set up the question paper in diverse formats can help you conduct any type of examination without worrying about how to give them. It is great to possess such leverage and freedom.


2. Industry-leading Anti-Cheating Features


Excellent anti-cheating mechanisms are critical, and we have already detailed why they must be integral to any examination initiative. Let me now take you through some leading anti-cheating mechanisms offered by Mercer | Mettl, ensuring that your examinations are fool-proof.

A. AI proctoring:

Mercer | Mettl’s futuristic AI algorithm is trained with over 2.8 million proctored assessments, which can detect up to 18 dynamic digressions with upward of 95% accuracy. The intelligent algorithm flags various suspicious cases, such as the non-visibility of the face, an additional person’s presence, detection of mobile phones, distracted eye movement, etc. AI proctoring eliminates the most visible issues with a dynamic set of anti-cheating features.

B. Manual + live invigilation:

AI proctoring can be supplemented with live proctoring, conducted by trained proctors. The provision depends on your need and the stakes of the examination. Entrance exams or semester exams should have a mix of the two, assuring the administrators of a cheating-free exercise. In such a scenario, sharing the screen, video and audio is a prerequisite for taking the exams. Live proctoring offers a classroom view to the invigilators monitoring remotely throughout the examination, with the option of one-to-one and one-to-many proctoring features. You can also choose to pause, stop or resume the test in real-time with a live chat option. This added feature enables the invigilators to interact with students to assuage their concerns and answer any doubts they may have in solving the questions. The entire session is recorded and can be viewed later using the proctoring software.

C. 3-Point candidate authentication:

You can validate test-takers’ identities using 3-point candidate authentication, ensuring that an individual taking the examination is a genuine candidate and not an imposter filling in for the registered student. Live authentication commences after the candidates click on the examination link shared with them via email. The test-taker must click his/her photo and show his/her ID proof using the system webcam. Test-takers must also share their customizable registration details with the test-giving authorities. Mercer | Mettl’s proctors verify the photo IDs against the registration details to establish candidates’ credentials. Such proctors are available round-the-clock, empowering you to offer tests across time zones and geographies.


Mettl Secure Browser (MSB) is a secure browsing feature that allows academicians to host online exams remotely without concerns about on-screen cheating. MSB has features such as browser lockdown functions, allowing minimum navigation control, blocking all external ports. MSB essentially restricts access to all unauthorized resources that can be used to access the answers on the web. This feature prevents test-takers from surfing the internet to access websites for test answers using the internet.

E. Credibility Index:

Mercer | Mettl’s proprietary algorithm - the ‘Credibility Index’ - is an excellent predictor, which provides the most relevant results to the administrators. An auto-generated report highlights the applicants’ integrity scores for a proctored session, with valuations such as high, medium, and low. Such a segregated valuation enables the examiners to identify and filter out candidates who may have cheated. Insights from AI flags record details of the proctoring sessions, and ‘test finish’ status forms the basis of the analysis. It ensures that only deserving candidates are evaluated for admissions or other set pre-defined objectives.

F. Super Proctor:

Super Proctor  is one of the latest advances in the proctoring technology that allows examination controllers and institutes’ deans to participate in their examination drives. It enables them to drop in at any proctor’s classroom view as in a physical center where a supervisor walks through an examination center to monitor students and invigilators. It is a smart proctoring feature that assures universities that the examination process has not been compromised at any step by empowering them to supervise the entire drive remotely.

This completes the second piece of the puzzle and details the second strand of the end-to-end examination platform. Let us now understand what completes the piece.


3. Industry-leading ExaminER


Mercer | Mettl ExaminER is the third and final offering that provides a comprehensive and unique examination solution. It is a future-ready online question paper-marking and evaluation software that helps assess a virtual examination, enabling a seamless process for administrators and evaluators. The software enables an equally hassle-free assessment of subjective and objective questions, making it a perfect and well-rounded solution for all kinds of exam evaluation. It means you do not have to think twice before onboarding this platform before factoring in the question type. Lengthy essay-type questions such as the ones offered typically in degree examinations or multiple-type questions, given mostly in entrance exams, can be evaluated with equal comfort. It also lends exam-givers unparalleled convenience and ease in the result declaration process. An intuitive dashboard offers them complete clarity on the progress, with a host of other features that ensure easy collaboration and real-time updates on the progress made. Here is how it benefits the different stakeholders involved in the examination process. Let us take a look:


For Examination Controllers


Examination controllers can track the evaluation and submission progress of allocated answer sheets in real-time. Here are some of the many advantages offered by ExaminER:

A. Project governance:

You must have complete control over the evaluation process as an examination controller. One of the major concerns among examination controllers in moving to the online ecosystem is losing control of how the evaluation mechanism would unfold. ExaminER gives you complete control of your evaluation, enabling you to assess the progress made, keep a real-time track of your faculty’s engagement and adhere to the proposed timelines. It helps you manage the entire process seamlessly without reaching out to your stakeholders individually and losing precious time in gaining clarity on the road traveled.

B. Clear visibility of submission dates for a better time tracking:

Examination controllers have clear and unambiguous visibility of the submission of the answer sheets through an intuitive dashboard. This live tracking mechanism helps them assume unequivocal control of the evaluation process without having to seek continual updates from faculty.

C. Reminders and alerts for pending work:

Examination controllers are duty-bound to ensure that the adhered timelines are met without delays. ExaminER has an inbuilt mechanism that sends automated reminders to the evaluators, apprising them of the pending work in case they are behind their invigilation schedules, prompting them to expedite the invigilation. It helps examination controllers ensure that their proposed timelines are honored. Early intimation enables them to undertake course correction in case of inordinate delays.

D. Collaborative and secure multi-evaluation of answer sheets:

ExaminER fosters the spirit of collaboration, allowing multiple assessors to work on answer sheets simultaneously. Such a multiple-assessor collaboration to evaluate answer sheets ensures the evaluation is error-free and undertaken quickly.

E. Quicker declaration of results:

Students do not need to wait for weeks, sometimes months, to know how they fared in their exams. Faster evaluation enables speedier results, helping you stay on course with your academic schedules and admission processes.


For Exam Administrators 


Exam administrators also benefit immensely by employing ExaminER. It allows them to manage the administrative aspects of the evaluation process and analyze the progress with actionable and real-time data and inputs. Let us deep-dive to understand its advantages:

A. The ease of administration:

The ease of administration


Administrators do not have to manually assign the answer sheets as ExaminER allows for automated allotment of answer sheets. Besides, you do not have to track the progress made and send reminders to speed up the process in case of delays as it provisions for automated reminders. It also allows for bulk upload of data, saving crucial time and shortening the evaluation process.

B. Analytics:

ExaminER offers deep and actionable data analytics to showcase evaluator performance and progress, providing you hands-on control of the evaluation process. It essentially means that while automation speeds up the process, you can better control real-time access to information.

C. The provision of reviewing answer sheets and answering student queries :

You can review answer sheets if needed and address test-takers’ concerns. They may likely question their results and seek a re-evaluation. You gain comprehensive visibility of their re-evaluation requests because of the dashboard and can expedite the re-evaluation process, thanks to real-time updates.

D. ERP Integration:

For the uninitiated, ERP refers to enterprise resource planning, which is the integrated management of main business processes. ERP integration allows easy data sharing with university ERP systems. API-based integration helps collaboration and real-time exchange of information.


For Exam Evaluators


ExaminER offers a host of benefits to exam evaluators because of its features, systems and processes. They are:

A. Convenient handling of answer sheets:

All answer sheets are available within the system with defined access rights in ExaminER. There is no physical handling, and only those assigned with the evaluation can access them. Such a controlled and well-defined access safeguards the integrity of the evaluation process and ensures no leakages, loss or theft of answer sheets.

B. Quicker evaluation:

Your evaluation process is bound to be faster if the collaboration and communication are timely, automated and devoid of human intervention. ExaminER sends automated reminders. At the same time, intuitive dashboards and real-time visibility of the evaluation progress ensure quicker evaluation.


Quicker evaluation

C. Save valuable time and effort:

The entire process is conducted online, resulting in no physical handling of answer sheets, no manual calculations and significantly lesser administrative work. All of it cumulatively ensures a speedier process, saving you from interventions, resulting in much lesser investment in terms of time and effort.


For Students


ExaminER’s offerings are not limited to only examination controllers, evaluators and administrators. It has something for students too! Perhaps, why it the most unique and well-rounded online examination software platform on the market. Here is how students benefit from universities, colleges and schools using Mercer| Mettl’s holistic and future-ready software platform.

A. View results and checked digital sheets:

Students can view results and the assessed digital sheets very quickly after taking their examinations. I have detailed how it enables faster evaluation, which translates into a quicker declaration of results. Therefore, students can access their evaluated answer sheets faster.

B. Review checked answer sheets:

ExaminER enables students to exercise the option of reviewing their checked answer sheets to understand and ascertain how they have been marked on the test. It is a highly transparent process, which assuages real or perceived concerns. It creates incredible trust in your institution’s examination processes, cementing your reputation as a serious and committed center for learning.

C. View comments from evaluators:

Students can view how they have been marked and read comments made by evaluators on their answers. It is a fantastic arrangement that replicates the physical examination process, minus the delays and coordination hassles that complicate a straightforward process.

D. Apply for a re-evaluation of answer sheets:

Test-takers can apply for re-evaluation after assessing how they have been marked. They can choose to drop in a request, following which exam administrators and the controller can initiate the re-evaluation process for the test-taker/s in consideration.




What Makes Mercer | Mettl Online Examination System Class-apart

I have detailed how the platform offers you an end-to-end solution in the previous chapter. You have gained complete clarity on the various offerings of the future-ready platform and its various unique features and attributes. Now, there are several online software service providers on the market that offer examination-related services. And many of them may stake a claim at addressing your concerns. However, Mercer | Mettl’s platform, services and offerings are class-apart. There are several reasons for this assertion. Let us now understand why Mercer | Mettl is the best fit for all your examination needs.


1. Highly Scalable and Robust


You may be hosting an end-semester exam for two-hundred students or a national-level entrance exam, upon which the admission to your reputed institution is determined. It does not matter. Mercer | Mettl’s platform has a demonstrated ability to host hundreds and thousands of test-takers simultaneously. Its platform is robust enough to manage such volumes exceedingly proficiently, offering everyone an incredibly seamless experience.




Highly Scalable and Robust 


2. Fully Customizable


Mercer | Mettl understands that each administrator may have varied needs, depending on the examination’s objectives. The ‘one-size-fits-all’ approach does not cut it anymore. Therefore, the ability to customize services is critical to ensure that each institution’s unique needs are addressed. You can opt for features, depending on your institution’s budget. For instance, you can opt for in-house proctors instead of requesting us to provide them; you can choose to slot candidates as per your needs. You can even tailor-make the grading criteria rather than using a standard template. There is no right or wrong here. It is driven purely by your desire, needs, budget and the proposed outcome.


3. Top-notch Governance


Examination governance is vital to ensure that all aspects of the exercise are executed seamlessly. Administrators can be assured of high-quality governance of the assessment as the examination system allows them to assume hands-on control over the process. They have access to numerous checks and balances and can oversee the progress made in real-time.

A. Checks and controls: They can limit access to the question papers and answer sheets by ensuring only those directly involved in the examination exercise access the related materials. It helps you restrict unwarranted reach to sensitive exam-related material and student data, safeguarding both of which are critical for your institution.

B. Live tracking: The examination system keeps you updated with the provision for real-time tracking of evaluators’ progress in marking answer sheets. It also sends automated reminders, offering you peace of mind, assuring you that your examination schedule will be adhered to diligently. You can quickly address any unwanted delays as you are always aware of real-time progress, enabling you to intervene timely if needed.


4. Safety


Safety features are crucial and must be integral to any world-class exam management system. Safety could be related to data security, restricted access and maintaining the necessary ambiguity to mask evaluator details. All such safety mechanisms have been thought of and incorporated in Mercer | Mettl’s online examination system.

A. Role-based access: As mentioned earlier in the blog, the system provisions for role-based access, meaning those only directly involved in the examination process may be given access to questions and answer sheets. Limited access lowers the probability of pilferage or unwarranted leaks.

B. Anonymous evaluation process: You can mask evaluator and candidate details, making it an anonymous process akin to coded papers in physical examinations. Such lack of knowledge aids the assessment’s integrity, assuring administrators that no special favors have been accrued to test-takers.

C. Safe and uncompromised data storage: All exam data, including student information, questions and answer sheets, are stored on cloud-based servers. You can rest assured that such sensitive information is free from hacks, leaks and theft. Peace of mind guaranteed! By the way, Mercer | Mettl employs Amazon Web Services (AWS) to store its data.


5. Analytics


Real-time information is not enough if it can’t be presented to you in digestible and actionable analytics. Mercer | Mettl’s examination platform offers you microscopic and broad insights, equally, to give you the big picture and individual-level insights. Such micro and macro-level analytics help you understand your areas of strengths and improvement in equal measure.

A. Group and individual -level student analytics: The examination system’s intuitive dashboard provides group and individual-level analytics, helping you understand how a batch of students has fared. You can also assess individual performance. Such insights details can help you grasp emerging trends and shape your programs, policies and examinations accordingly.

B. Data to deep-dive into evaluators’ performance: You can access data concerning evaluators’ performance and understand their workflow. You can ascertain their work done to check whether they have undertaken their assigned task optimally. You can objectively identify those who may be lagging behind or not doing their allocated work as desired.


6. Ease of Administration


Ease of administration is yet another powerful feature of the newly launched end-to-end examination platform. Administrators have complete control over the process and need not intervene humanly. The system offers multiple features that take the load off administrators’ shoulders. Here is how:

A. Complete process control with reminders and alerts: The system sends periodic reminders to the assessors about their progress in evaluating answer sheets, appraising them of the unfinished task. Therefore, they are always aware of the remaining work, meaning the examination system assumes the responsibilities of an administrator. Such an arrangement relieves the administrators of a significant workload, offering a genuinely new-age, technology-led examination solution.

B. Bulk upload: Administrators can bulk upload answer sheets, significantly reducing the evaluation timeline. It comes in particularly handy when evaluating a large-scale exam where hundreds and thousands of answer sheets need to be assessed in a set and usually short timeframe.


7. The Ease of Evaluation


The ease of evaluation is non-negotiable and a critical piece of the puzzle, without which all the benefits and unique features mentioned above would not amount to any tangible gains. Mercer | Mettl’s system enables speedy evaluation and a host of other features that ensure you seamlessly manage all answer sheets and keep a real-time track of the progress made. Let us check them out:

A. Intuitive dashboards to track progress and pending assignments: The platform provides an intuitive dashboard to track the headway in evaluation. You can see how many copies have been assessed and how many remain. Such clarity helps you plan and course-correct as desired, ensuring you always adhere to your established timelines.

B. Automated evaluation: Manual evaluation is so passé. Automated evaluation, conducted on pre-defined assessment parameters, helps you speed up the process. Besides, it also ensures that errors that usually creep up during human evaluation are averted, lending speed and credibility to your results.

C. Seamless management of all answer sheets within one system: All your answer sheets can be managed seamlessly within one system. It does not matter how many answer sheets are to be assessed. This one-stop access ensures you can monitor and manage without having to hop from one platform to another.


8. Handholding of All Stakeholders


How to take an online test of students is a typical question asked by examiners. It is natural to have some doubts about using the online platform. It could be related to setting up the question papers for faculty or among students taking their maiden virtual test. Mercer | Mettl offers the provision of an online examination system demo, which allows all involved in the process to acquaint themselves with the nuts and bolts of using the platform. Its team handholds every constituent, addressing all queries, taking them through the process repeatedly, if necessary. Therefore, you do not have to be concerned about familiarizing yourself, or your staff and test-takers, with using the online platform. An online exam demo helps test-takers and faculty sharpen their examination strategies, offering them the necessary confidence to take the actual exam. We have you covered.


9. ERP Integration


For the uninitiated, ERP refers to enterprise resource planning, which is the integrated management of main business processes. ERP integration allows easy data sharing with university ERP systems. API-based integration helps collaboration and real-time exchange of information.


10. LMS Integration


Learning Management Systems (LMS) such as Moodle, Canvas, Blackboard, D2L, among others, have simplified and streamlined learning content by hosting programs, progress reports, student scores, assessment outcomes, and support materials on one source. Mercer | Mettl offers MPaaS (Mettl Proctoring as a Service), which is already compatible with and available on leading LTI compliant LMSs. They include Canvas, Blackboard and Moodle via Google Chrome Extension. Its proctoring plug-play enables examination administrators and professors to customize and commence proctored exams without leaving their LMS environment with the click of a button.

You can also use deep integration. For example, Mercer | Mettl will expose its REST APIs to integrate with any system and enable the proctoring services online. It can take a week for it to set up. Clients who require a custom proctoring workflow or have a Non-LTI LMS or web platform can opt for deep integration. Deep integration offers extensive customization possibilities with all leading LMS, HRMS and other platforms.

These were some of the many attributes of Mercer | Mettl’s examination platform that lends it a unique pole-position in a very crowded marketplace, teeming with examination service providers. I encourage you to check our website for more details or reach out to us to understand more of its features and how your institution benefits from employing this futuristic solution.



It does not take a wonk to profess that the coming years will witness a never-before mainstreaming of online examination platforms. The internet is getting more affordable, and there is a global policy push toward digital literacy. Many governments now view digital literacy and access to the internet as fundamental rights for their citizens. The United Nations has already asked nations the world over to ensure that their internet policies be right-based and user-centered. The world is pivoting toward the digital ecosystem, and an increasing number of colleges and centers of education will employ online examination platforms.

As you vie to join the digital race and onboard one of the many online examination service providers, all claiming to the best in the business, I implore you to assess their services and evaluate whether they offer end-to-end management of online exams. You will be doing yourself and your stakeholders a great disservice by onboarding a provider that offers a piecemeal solution and not an end-to-end exam management system software. It would leave you to fend for yourself to put together your examination drive, riddled with human intervention and genuinely avoidable coordination hassles that follow such an attempt.





Here are the answers to some of the frequently asked questions concerning online examination platforms and related topics.

What is an examination management system?

What is an ideal examination system?

How do online exams work?

How can I cheat in an online test?

What is the purpose of an online examination system?

Originally published March 18 2021, Updated August 12 2021


Written by

Shashank has been working in the publishing and online industry for eight-plus years now. He has donned many hats and has reported on diverse industry verticals, including aviation, tourism, hospitality, etc. He is currently the senior editor at Mercer | Mettl.

About This Topic

Online examination, also known as virtual examination, is conducted remotely on a computer with high-speed internet. Like a classroom exam, it is time-bound and usually supervised through a webcam and proctor, making it cheating-free, secure and easily scalable.

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