Introducing AI Summarizer in 360View [Beta]

Introducing AI powered summarizer in 360-degree feedback reports:

For the open-ended Feedback questions, multiple comments are received for a Feedback Seeker from multiple Feedback Providers. It usually takes a lot of time for Consultants/De-briefers/Coaches/Managers etc. to debrief the seeker’s report as they need to go through a bunch of comments to get an understanding of the kind of feedback the Seeker has received.

With the AI-powered summarizer, we will now be able to present a summary of all the open-ended feedback received by any seeker. This summary presents bullet points and talks about the comments received by the seeker and the sentiment shared by the providers. The summary will not include the comments provided by Seekers for themselves. For each open-ended question, the summary will be shown separately.

How the summarizer works:

With the help of openAI’s advanced language model, we summarize the open-ended feedback. Behind the scenes, we filter out all noise from the data of the comments and the NLP technique creates an abstraction of bullet points from the large corpus of open-ended data. It identifies the frequently mentioned topics & themes and organize them into bullet points to give a clear understanding of the feedback.

As soon as this summary is enabled for the survey reports, the reports will start getting processed by the AI engine. This setting can be enabled for closed surveys only where all the comments have been provided and final data is available to perform analysis on. Depending on the size of the data, the AI algorithm might take a few hours to analyze and process the summary.

How the summarizer can be enabled:

Below is from where this setting can be accessed for each survey:

 Here is a sample report: Sample report with AI generated summary

Important Points to note:

1. This feature is in Beta phase; since results are generated via AI, it might not be 100% accurate.
2. This summary would be available in the individual reports only after the survey closes. This is applicable to English language surveys only.
3. The Summary would not be generated if the total number of words in all the responses is less than 500 words.
4. This summary does not consider the Self feedback.

Stay tuned for more amazing updates coming your way!