Examine

MFA via Authenticator App

May 11, 2021
Multi-factor authentication provides added security to your Mercer | Mettl account. In addition to the existing email OTP based login, you now have the option of using authenticator apps (Google, Microsoft and others) for seamless and secure login.

What we built? Enabling support for using Authenticator Apps as Multi-Factor Authentication(MFA) to login into Mettl account.

Why we built it? Currently, to sign into your account your need to enter a One Time Password(OTP) received over email. Often there was a delay in receiving the same. An authenticator will provide a faster and more secure way to login to the account. 

How it will change the process?

User is now allowed to configure Authenticator App under the Manage 2FA settings available on the Account Details Page. Once configured user can use the OTP on Authenticator App to authenticate and successfully login.

User notified for Introduction of Authenticator App

Configuring Authenticator App

User asked for Authenticator Code to get authenticated

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