ROI of Assessments - How They Add Value to a Hiring Process
If your hiring process relies primarily on interviews and reference checks, you are choosing to use a process that issignificantly less effectivethan it could be if more effective measures were incorporated. However, adding just two assessment tools to the hiring process – a reliable and valid cognitive ability test and a reliable and validpersonality test– significantly improves the effectiveness and predictability of a hiring process.
A cognitive assessment evaluates an individual’s intelligence. It assesses the ability to reason, solve problems, comprehend ideas, and learn quickly. In contrast, a personality assessment contributes an understanding of how employees behave in work situations and their natural behavioral tendencies.
Cognitive ability is relevant to work performance even when job specifics vary.In other words, while skill requirements vary greatly among different jobs, cognitive ability contributes to success in many fields, especially for jobs with complex responsibilities.This is because people with greater cognitive ability tend to learn new tasks more quickly and absorb new information more readily.
When used with a personality assessment,a cognitive assessmenthelps assure hiring decisions that are in the best interest of the organization and the selection of individuals with the greatest chance of success.
Combination of cognitive ability assessment and personality assessment can benefit your hiring process:
They helpavoid bad hiring decisions, which can be extremely costly. TheHarvard Business Reviewreports that as much as 80 percent of staff turnover is attributed to poor hiring decisions.
They help substitute for insufficient and often incorrect or exaggerated information gleaned from references, résumés, CVs and interviews. Assessments provide moreobjective and comprehensive information.
As already mentioned, a cognitive assessment evaluates a new hire’s capacity to reason, solve problems, comprehend ideas and learn quickly. These are critical skills forsuccessful job performance.
They can be administered in amere 15 or 20 minutesor so, and thus make a significant contribution to evaluating applicant suitability to the job without slowing down the selection and hiring process.
Finally, they have natural advantages in terms ofease of use and low cost of administration.Many applicants can be tested simultaneously in groups and the tests can be scored rapidly.
Dr. Puranjaya Singh is an eminent psychologist and has been instrumental in creating assessment backbones for enterprises across multiple industries in India. Under his tutelage as "Advisor and Chief Psychologist", Mettl is shifting the paradigm in new age talent measurement frameworks. This is the third article in the ASSESSMENT 101 series that has 3 parts.