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A comprehensive guide to understanding and selecting the right technical assessments

Talent Assessment | 4 Min Read

A comprehensive guide to understanding and selecting the right technical assessments


Technical assessments are domain-specific and role-based assessments used to evaluate prospective candidates’ technical skills and proficiency. These assessments help measure applicants’ abilities against specific requirements while assessing the level of skills they have in areas like programming, coding, data analysis, system design, etc.

Selecting the right tech assessment helps companies implement a combination of knowledge-based and application-based techniques for screening candidates.




The importance of using technical assessments

Objective evaluation of applicants' skills, abilities, and knowledge:

Using technical assessments removes bias and subjectivity, which helps ensure the candidate evaluation is conducted based on their actual technical skills rather than credentials or personal relationships.

Automated evaluation:

Technical assessments help reduce the time and costs involved in the recruitment process as they eliminate any need for manual evaluation of any technical or domain-specific skills. This improves the candidate experience by reducing time spent in the initial few stages of recruitment.

Customizable to suit organizational needs:

With the right tech assessment platform like Mercer | Mettl, organizations have the freedom to customize assessments according to their specific requirements. This helps ensure that prospective candidates are evaluated on specific skills that are important for the job role.


Types of technical assessments



  • Sales: Sales skills tests assess skills and knowledge in retail sales, cross-selling, upselling, inside sales, field sales, etc. These target core abilities like handling objections, persuasion, negotiation, presentation, etc. and test cognitive competencies for handling sales-related challenges and responsibilities.
  • Marketing: These evaluate knowledge of various aspects of successful marketing strategies, including lead generation, brand management, SEO, market research, etc.
  • IT: Based on organizational needs, these tests can evaluate various technical abilities and web expertise.
  • Finance and accounting: These technical assessment tests assess candidates’ abilities to process and communicate financial information.
  • Operations: These tests focus on evaluating whether a candidate is suitable for business operations roles like supply chain manager, operations manager, etc.
  • Human resources: For assessing candidates’ ability in HR management skills like interviewing and selecting candidates, making job offers, onboarding, communication, conflict resolution, negotiation, etc.
  • Customer support: These tests help hire top talent that can ensure customer satisfaction. The tests assess technical skills required in customer-facing roles, including customer expectation management, front-end technical support, etc.


Three features to consider when choosing technical assessments

1. Customization freedom

Selecting the right technical assessment strategy should be based on organizational requirements. The hiring team should be able to tailor assessments and questions to match different job roles with:

  • The ability to create questions that help in the accurate identification of the skills.
  • Access to diverse types of questions, like MCQs, open-ended queries, coding challenges, etc.
  • Customization capabilities for adding multimedia, personalized feedback, branding, etc.

2. Reporting

Technical assessments should be accompanied by robust analytics and reporting features. Evaluation of test results, performance measurement, and identification of areas that require improvement is imperative. Detailed performance reports on an individual as well as group basis help identify trends and support data-driven decisions.

3. Security

Technical assessments should facilitate a secure testing environment that ensures the protection of sensitive data and intellectual property. The test should be reliable, consistent, and fair.

Compliance with the latest data protection regulations and industry best practices are necessary for maintaining privacy and security.


Best practices for selecting online technical assessments

1. Define objectives

It is essential to have clarity on hiring objectives to select one that aligns with the company’s goals. Further, concisely defining job roles helps ensure specific and relevant assessment for each job position.


2. Define competencies

As the required competencies may vary from one role to another, hiring managers must define the skills and competencies that translate to on-the-job success for specific roles.


3. Research and compare

Create a list of technical assessments for relevant job roles and follow these steps:

  • Compare features and prices
  • Evaluate user reviews
  • Consider vendor reputation


4. Evaluate user experience

The software should be easy to access for people with disabilities.

Apart from this, visual appeal, responsive design, and zero glitches are some important aspects to consider.


5. Customize assessments

Create personalized assessments tailored to the hiring needs of specific job roles. For a better user experience, create comprehensive tests that include a variety of questions and utilize multimedia elements.


How to test technical skills using Mercer | Mettl’s technical assessments?

Mercer | Mettl’s wide range of pre-built technical skills tests are curated by experts for specific technical competencies. Assessing more than 500 skills for 1500+ job roles across 40+ industries, Mercer | Mettl’s technical tests go beyond MCQs and evaluate candidates based on their real-world functional knowledge.



Integrate technical assessments in the hiring process to improve hiring efficiency and workplace productivity. Accelerate the assessment processes for technical roles, widen the candidate pool, attract top industry talent, optimize recruitment time, and create outstanding experiences for potential hires.



What are the five main aspects of implementing technical assessments?

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Originally published July 28 2023, Updated July 28 2023

Written by

Vaishali has been working as a content creator at Mercer | Mettl since 2022. Her deep understanding and hands-on experience in curating content for education and B2B companies help her find innovative solutions for key business content requirements. She uses her expertise, creative writing style, and industry knowledge to improve brand communications.

About This Topic

Technical skills assessments are employed by hiring managers to measure an applicant on distinct role-based skills as per the industry standard. They can be leveraged across various disciplines or fields to assess skills and knowledge.

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