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360 Degree Feedback

360View is now fully Multilingual

October 1, 2021

Excited to announce that 360View is now fully multi-lingual. This includes the below:

  • A single survey can now be launched in multiple different languages.
  • Entire participant flow including the reports are fully multi-lingual (admin flow continues to be available in English and Spanish).
  • 5 new languages have been supported.
  • Reports can now be downloaded in any of the supported languages

360View has been adopted (and loved) by multiple customers across the globe. Many of our customers wanted to roll-out surveys across geographies and different languages. With the rapid increase in global customers, we took up the multi-lingual capability on priority and have released significant updates to provide end-to-end support for multiple languages. Here ar emore details about what we’ve launched:

 

Survey in multiple languages and participant flow

Survey templates can now be created in multiple languages which means the participant will have the option to select the language of their choice for responding. This gives more flexibility to participants and helps in getting more accurate responses. Some screenshots showing multi-lingual templates and the participant flow:

This is how the template would appear, it will show all the languages that it supports. 

For the survey participant, after clicking on the email link to give the survey, they will see a pop-up (only for the first time) informing them how language selection is to be done. 

 

Support for new languages

We will be supporting the below 7 languages –

  1. English
  2. Spanish
  3. Italian [NEW]
  4. Portuguese (Brazil) [NEW]
  5. Portuguese (Portugal) [NEW]
  6. Simple Mandarin (China) [NEW]
  7. French [NEW]

In case you find a particular language missing, let us know and we’ll be happy to work on supporting it.

 

Easy reports download in multiple languages

Reports can be easily configured and downloaded in bulk in any of the survey language. You can set the default report download language or even download the reports in the language of the ‘Feedback Seeker’. More details below:

 

Survey level report can be configured from this setting. Reports can be set-up simultaneously in any language that this survey supports. 

 

Default report download language can be set from here. Else, language selection can be done each time the report is downloaded. The option ‘Seeker’s Language’ downloads the report for each Seeker in the respective language that they took the survey in. This is a useful feature in case you want to distribute the reports to individuals in their own language.

We hope you’re excited about these new updates. Stay tuned for more!

Stay up to date with the latest features and skills on Mercer I Mettl

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