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Chat Support for Test Taker

July 5, 2021

Live chat support allows test-takers to have text-based conversations with support teams via the web.

Test takers facing issues can send their queries which can be answered by the Chat Bot, and alternatively if the test taker is unable to get answers, they can reach out to a live agent which can help resolve queries by providing support in real time.

With Chat Support test taker get multiple benefits, like:

  • Connect instantly with an agent.
  • Query resolution is quicker.
  • Wait time is negligible.

 

To know more reach out to Mettl Support at mettl-delivery@mercer.com.

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Stay up to date with the latest features and skills on Mercer I Mettl

Stay up to date with the latest features and skills on Mercer I Mettl