Get awesome marketing content related to Hiring & L&D in your inbox each week

Stay up-to-date with the latest marketing, sales, and service tips and news
Top eight inclusive hiring practices for a diverse workforce

Recruitment | 6 Min Read

Top eight inclusive hiring practices for a diverse workforce


Inclusive hiring practices are vital for business success as they resonate with the diverse modern-day workforce. Employees with varied experiences in a team improve collaboration and work creatively to solve problems. This diversity in experience, mindset, and problem-solving adds unique value to the organization.

An inclusive recruitment strategy makes employees from different backgrounds feel supported and appreciated, which becomes the key to high employee retention, improved morale, and better business success.


Benefits of inclusive hiring

According to Monster research, four in five (around 86%) candidates say diversity, equity, and inclusion in the workplace are important.

Inclusive workplaces make employees feel accepted and valued, resulting in greater employee satisfaction and retention. Appreciating unique employee characteristics inspires them to commit to long-term company goals. Hence, companies promoting workplace inclusion create a positive brand image.

According to Deloitte’s Unleashing the Power of Inclusion survey, 23% of respondents reported switching jobs from their current company for an inclusive culture.

Inclusivity is the foundation of a diverse workforce, which helps bring a variety of perspectives to the team. This allows catering to clients from different backgrounds, securing opportunities to access new markets and business verticals. When employees with diverse backgrounds and characteristics work in a team, they utilize their varied interpersonal, technical, and transferable skills and experiences to find creative solutions and promote innovation.

From a sustainability and growth perspective, inclusive hiring strategies support organizational success in the future. It helps to globally hire people from different backgrounds with varied ideas and perspectives that prepare the organization for future challenges.




Top eight inclusive hiring practices for organizations


1. Understanding key aspects of inclusive hiring

Organizations should focus on factors, such as generational differences, neurodiversity, ability, and veteran status, along with gender and race, for inclusive hiring. Defining clear policies related to these factors helps overcome hiring biases and ensure workforce inclusivity.

2. Creating inclusive job descriptions

Hiring companies should prepare job descriptions using inclusive language, avoiding gender bias, industry jargon, and any preference indications. Using simple words and eliminating masculine or feminine words from the job posting help offer an inclusive feel to the job description.

Additionally, hiring managers can use shorter sentences, brief paragraphs, large font sizes, and bold text to emphasize key points for candidates with visual problems or dyslexia. Finally, the emphasis should be on job responsibilities rather than requirements.

3. Ensuring the career website’s accessibility to all

Ensure that the language used on the website is inclusive. For example,

  • Avoiding gender-specific or education-specific terms.
  • Highlighting the organization’s compliance with the Equal Employment Opportunity Commission (EEOC) guidelines.
  • Using dyslexia-friendly fonts and relevant content forms, such as videos and downloadable information sheets.
  • Complying with accessibility standards, using the right color contrast, video, and audio files.

Adding video transcripts and close captions, and alternative texts to images.

Adhering to Web Content Accessibility Guidelines (WCAG).

4. Maximizing recruitment reach

Many candidates check print ads, attend virtual job fairs, conduct social media searches, and access online job ads to find relevant job roles. Hiring managers should widely advertise a job position to increase outreach to a diverse population.

5. Creating inclusive interview panels

Having a diverse interview panel can help the hiring team develop a well-rounded perspective of candidates and evaluate them without bias. Even if there’s no time to strategize and form a panel, identifying skilled and knowledgeable team members with different perspectives and thought processes might be beneficial.

According to Diversity Best Practices Inclusion Index, 75% of the top-scoring organizations require interview panels to be diverse, which ensures inclusive hiring.

6. Providing vertical and horizontal career opportunities

Internal mobility strategy allowing both vertical and horizontal movement improves workplace inclusiveness. This is because internal mobility across various job roles and groups without bias helps offer equal career development and mentorship opportunities.

Mercer | Mettl’s organizational development program helps find the right employees within the company. Assessments like High-Potential Identification, Succession Planning, Leadership Development, and Virtual ADCs use an unbiased and scientific method to assess employees.

7. Using hiring technology

Recruitment technologies can help in inclusive hiring, helping reduce bias and ensuring objective decisions. For example, an applicant tracking system (ATS) is powered by technology that equally measures every candidate’s application regardless of their religion, orientation, or interest.

8. Measuring hiring effectiveness

Measuring the success of an inclusive hiring program involves collecting and tracking human resource data. An ATS can monitor the progress of hired candidates and compare it with the characteristics of candidates who were not selected in the last round.

It is also important to monitor and consider employees’ feedback on inclusiveness and evaluate if every employee receives the same growth opportunities.

Retention rates for every group, such as gender, ethnicity, or disability, are effective in assessing the success of these programs. Low retention rates indicate employees struggle to find a sense of belongingness. High retention rates indicate that diverse hiring improves inclusiveness in the company’s culture, which means employees can ideate, communicate, and collaborate.



Bringing together different experiences, opinions, and values to a shared objective creates positive synergies within an organization. Therefore, developing an inclusive hiring process makes a team that ideates, steps outside their comfort zones, and embraces new perspectives, stimulating innovative approaches.



How can an organization attract a more diverse pool of candidates?

Why is inclusive hiring important?

Which areas of business need the most attention when it comes to diversity?

Originally published March 13 2023, Updated March 15 2023

Written by

Vaishali has been working as a content creator at Mercer | Mettl since 2022. Her deep understanding and hands-on experience in curating content for education and B2B companies help her find innovative solutions for key business content requirements. She uses her expertise, creative writing style, and industry knowledge to improve brand communications.

About This Topic

The primary objectives of recruitment and selection are to ensure high-quality candidates who are culturally fit and work toward shared organizational goals and vision.

Related Products

Mercer | Mettl's Tech Hiring & Skilling Platform

Hire and upskill your tech team with an automated programming platform

Know More

Streamline Your Recruitment with Pre-employment Tests

Predict fitment and on-the-job performance with a powerful suite of pre-employment tests

Know More

Mercer | Mettl's All-in-One Tech Screening Tool

Hire the best coders with coding assessments and simulators

Know More

Related posts

Would you like to comment?


Please write a comment before submitting


Thanks for submitting the comment. We’ll post the comment once its verified.

Get awesome marketing content related to Hiring & L&D in your inbox each week

Stay up-to-date with the latest marketing, sales, and service tips and news