We are thrilled to announce significant updates to the UI/UX of our tests page, designed to provide you with a more intuitive and efficient experience. We have also introduced folders with the goal to make managing your tests easier and more organized, and we believe these enhancements will greatly improve your experience. Below are some of the key highlights of the new experience:
1. Fresh Color Themes and Icons
Our updated design features new color themes and icons that not only enhance the visual appeal of the tests page but also improve usability. The fresh look is aimed at creating a more engaging environment for users, making navigation smoother and more enjoyable.

2. Folder Creation
Organizing your tests is now easier than ever with our folder creation feature. You can create folders that will be displayed in the folder section at the top of the “My Tests” page.

3. Moving Tests to Folders
We’ve simplified the process of organizing your tests. You can now easily move both existing and new tests into any folder, either individually or in bulk.

4. Creating Subfolders
Take your organization a step further by creating subfolders within main folders. This hierarchical structure allows for even more detailed organization of your tests, making it easier to manage large volumes of tests.
5. Enhanced Sorting and Search Options
Finding the right test has never been easier! With our new sorting options, you can now sort both folders and tests based on recent activity, name, or creation date. Navigating through your folders is now a breeze with our new search feature. You can quickly locate folders using their names, ensuring efficient navigation and saving you valuable time.


6. Live Test Indicators
Stay informed about your active tests with our new live test indicators. This feature allows you to easily identify which tests are currently live, helping you manage your testing schedule more effectively.

7. Progress Bar for Draft Tests
For those working on draft tests, we’ve introduced a progress bar that visually represents the completion status of your drafts. This feature helps you keep track of your work.

For an organization like Mercer Mettl, that works with multiple influential and high impact customer, we always strive to present the best content. In this endeavor, we’ve built a communication system to inform customers about the frequent updates to Mercer Mettl’s content.
Our teams work tirelessly to keep updating the latest content and getting rid of the content that has been exposed. We will now be informing you customers, on a monthly basis of the updates that we make to the assessments that you are using.
Post an email communication, certain questions would be archiving withing the next few weeks of the email. This measure is intended to ensure that our assessments reflect up-to-date skills and contain original content.
Don’t you worry, you may continue to use the existing assessments without any changes. However, please note the following for better clarity on how this will impact you and your assessments:
- While existing assessments can remain as they are, we recommend updating them with the latest skills and questions from our inventory. A complete replacement for the archived questions and skills would be available in the Mettl questions inventory.
- If there are no test takers for the assessment, you may edit the composition of the existing assessment itself.
- The archived skills and questions will not be available to be added to any assessment.
- If there are test takers for the assessment, please create a duplicate of the assessment before editing the composition. The duplicated assessment will not include the archived skills and questions, that were earlier part of the original assessment.
- You can view the assessments that will be affected, from the assessment dashboard (“My Tests” page).
- Each email will also have a button for “My Tests” that will take you to view the assessments that would be impacted due to the archival activity.
- To identify the specific skills impacted, please review the assessment composition, by opening the assessment.
If you have any questions or concerns, please do not hesitate to contact us at mettl-support@mercer.com.
Stay tuned for more amazing updates coming your way!
We are thrilled to announce a significant update to our test creation flow, designed to enhance your experience and streamline the process of creating high-quality assessments. With a fresh, user-friendly interface, our revamped test creation experience is here to make your journey smoother and more intuitive than ever before.
What’s New?
Step Wise Approach
To simplify the test creation process, we’ve implemented a 4-step approach that guides you through each phase seamlessly:
- Step 1: Select the Content
Begin by choosing the skills and questions you want to include in your test. This step ensures that you have a clear focus on what you aim to assess.
- Step 2: Structure the Test
Organize your selected content into a coherent format. This step helps you create a logical flow for your assessment, making it easier for test-takers to navigate.
- Step 3: Test Settings
Configure the settings for your test. Whether it’s time limits, question types, or scoring methods, you have full control over how your assessment will function.
- Step 4: Finalize the Test
Review and finalize your test before publishing. This final step allows you to ensure everything is perfect and ready for your audience.

Content Explorer
Introducing our Content Explorer! This powerful new feature allows you to easily identify and select the skills you want to assess. With a comprehensive view of all the questions associated with each skill, you can create targeted and effective assessments with just a few clicks. No more searching through endless lists—everything you need is right at your fingertips.

Save Draft Functionality
We understand that creating a comprehensive test can take time. That’s why we’ve introduced the Save Draft functionality. Now, you can save your progress and return to the test creation flow at your convenience. Work at your own pace without the pressure of completing everything in one sitting. This feature empowers you to take your time and craft the perfect assessment.

Stay tuned for more updates, and as always, we welcome your feedback!
In recent years, Generative AI (GenAI) technology has emerged as a transformative force to generate content. With the advent of widely available Language Learning models (LLM), the implementation of Generative AI has been an constantly developing use case. In Assessment and Learning sector, one of the major use case of GenAI is the capability of question creation based on reference text making it easier for institutes and organization to better engage with their study materials.
What is Generative AI?
Generative AI refers to algorithms that can create new content based on supplied prompts. While traditional AI models focus on prediction and analytics, Gen AI models focus on creating text, image, music etc. These models leverage deep learning techniques such as neural networks, to understand patterns and generate output that mimics human like creativity.
How Mercer Mettl leverages Generative AI?
Mercer Mettl allows its user to add question to the content library. We have integrated our in-house LLM built on Open AI to generate questions like Multiple Choice, Multiple Correct, and Long Answer questions. User can provide background about the topic on which they want to create questions and within few seconds they can review the generated questions.

Generative AI Question Creation form

Generated Questions by the model
Human LIKE intelligence
GenAI can significantly reduce the effort put in creating those questions. But it is also important to note the models are not human. There is a scope of error and the generated questions might be irrelevant or incorrect. A human review process before adding such questions improves the efficiency of such questions and ensure that a fair assessment happen.
Way forward
In a world overflowing with information, generative AI stands out as a beacon of clarity, helping institutes and organizations navigate the complexities of knowledge with ease. With enhancing learning Gen AI is improving research efficiency and fostering engagement and this is just starting.
Exploring the New Accounts Dashboard: A Comprehensive Overview
We are thrilled to introduce our new Account dashboard , providing you with an in-depth glimpse into your account activity over the past year up to the present day. This powerful dashboard offers valuable insights, displaying metrics such as the total number of tests taken, unique test takers, recent test activity, and overall usage.
Let’s take a closer look at the widgets we’ve introduced into this dashboard:
- Track active tests with total tests widget
The Total Tests widget provides an overview of test activity. This widget showcases the total number of tests in use within the past year.

- Track Test-Takers with total test-takers Widget
Total Test-Takers widget offers insights into the number of test takers . These are test-takers who are either currently in progress or have completed the test within the last year

- Stay updated on latest test in use with Recent Tests Widget
The Recent Tests widget showcases tests that are currently in progress or have been recently completed.

- Get a detailed view of test-taker activity with Usage Summary Widget
The Usage Summary widget presents the total number of test takers who have completed the test within the last year. It offers variations like total test-takers and proctored tests, giving you a comprehensive view of your test-taking audience, along with various time range filters



- Stay informed about recent actions in your account with Activity Log widget
The Activity Log feature is designed for team admin users, displaying the latest 25 activities across multiple subusers. It’s an efficient way to stay informed about recent actions within your account.

- Lastly, we value your feedback
The Feedback widget is an essential tool for users to share their thoughts on the accounts dashboard. It also allows suggesting additional data points that could further enhance the existing dashboard.

With this new dashboard, we aim to empower you with the necessary tools to optimize your account activity tracking and make informed decisions. We welcome your feedback and look forward to continuously enhancing your user experience.
Stay tuned for more exciting updates!
We are thrilled to announce the launch of multi-lingual support for Examine. At Mercer Mettl, we believe in embracing diversity and providing an inclusive experience for all our users. With the introduction of Multi-lingual support, we are taking a giant leap towards breaking down language and cultural barriers.
The Power of Language
Language plays a vital role in effective communication and understanding. With our multi-lingual support, users can now access our product in Portuguese in addition to the existing support of English, you can now enjoy our product in the language that is most comfortable for you.
A Seamless Switch
Switching to your preferred language has never been easier. With a simple click, you can navigate through our product effortlessly in the language that speaks to you. The settings menu allows you to personalise your experience, ensuring that you feel at home while using our product, regardless of your geographical location.

Expanding Horizons
Multi-lingual support is just the beginning of our commitment to serving a global audience. We are dedicated to continuously enhancing our product to cater to the specific needs and expectations of our diverse customer base. Your feedback and suggestions are invaluable in helping us shape the future of our product.
Join Us on this Global Journey
As we strive to provide an exceptional user experience, we invite you to try out our multi-lingual support feature and let us know what you think. Together, we can build a truly global community where language and borders are no longer obstacles.
Stay tuned for more exciting updates and features coming your way.
Some clients have their own integration and flow. Feedback should be given on the client’s platform itself. Sometimes they do not require test-takers to give feedback on the Mercer Mettl platform. To accomplish this, we are adding a setting at the assessment level showing “Don’t ask for feedback post-test completion.” Enabling this setting will remove the feedback widget from the test-taking experience
Setting can be enabled/Disabled from here

Test-taker screen view on feedback page

Stay tuned for more updates.
Customize File Names with Mercer Mettl’s File Name Customization Feature
Have you ever found yourself struggling to uniquely identify of multiple files downloaded from Mercer Mettl’s platform? That’s where the file name customization feature comes in handy!
This feature allows you to customize the file names of PDF files (both bulk and individual) and test-taker folders on Mercer Mettl’s Results Dashboard. You can now use candidate registration fields, which are filled by test-takers before starting the test, to create custom file names and make it easier for you to identify and manage results.
File names can be customized at both the team and test level. Here’s how it works:
Customizing File Names at the Team Level
You can easily update default file names for a specific language by changing the name in the input box provided. After you save the changes, the file names for downloaded files will be updated accordingly.

Customizing File Names at the Test Level
You can update the team level file name by changing the name in the input box provided at the test level. Once you save it, file names for downloaded files will be updated.

To learn more about customizing file names on Mercer Mettl’s platform, check out our detailed guide here.
Mercer Mettl’s file name customization feature is a great way to simplify your results management process and improve your productivity. Give it a try today!
Disconnection Duration is the maximum duration for which the test-taker can be disconnected from test window.
Why will a test be stopped when exceeding the disconnection time?
Many customers had the concern that the test-takers would disconnect from the test on purpose to use unfair means to take the test. Hence, many clients wanted an adjustable setting wherein they could configure this disconnection time for cheating prevention.
If the test-taker attempted to connect to the test-window after the disconnection duration had passed, the test would be terminated or would not start.
The diagram below depicts a clear understanding of the concept of disconnection duration.

How exactly do we set the disconnection time in assessment?
Please refer to the screenshot below which clearly depicts how you can enable this setting. A maximum disconnection time also needs to be set after enabling this setting for any test.
Scenarios when this setting is enabled
Points to note:
- If the test-taker has started the test and the setting has been changed, running tests will be unaffected by this change in settings.
- In case authorization is being used, please set the disconnection duration considering the off set of waiting time for the test-taker to get back to the test accordingly.
- Customers can resume the test for these test-takers from the Results page where these candidates would appear in Disconnected/Expired status. However, as the candidate has already consumed the complete duration of disconnection, in the next disconnection their test will be ended.
Below is how the screen would appear after test taker’s disconnection duration has exceeded.
