Dhivya Karthic is a talent and workforce capability leader with 20+ years of experience spanning technology, learning, and talent solutions. She focuses on how technology and AI are reshaping work, skills, and workforce capabilities, and on helping organizations understand and measure the capabilities needed for the future. At Mercer, Dhivya leads strategic initiatives across AI readiness, skills intelligence, and technology capability measurement. Her work brings together technology, business, and talent perspectives to help organizations navigate evolving roles, emerging skills, and the changing nature of work.