Mettl’s assessments have been the biggest filter in our recruitment process. Their platform has helped us reach out to a higher volume our applicant numbers. Mettl constantly keeps innovating on their products and tries to introduce a new aspect to everything.
Employee retention refers to employers’ ability to minimize workforce turnover rates and improve the work life cycle of their employees. It is among the most crucial elements in HRM (Human Resource Management). This guide highlights the factors that make retaining employees imperative to an organization’s success. You will also discover key strategies to strengthen your employee retention plan.
Employees leave the company when they are dissatisfied and unhappy. It symbolizes a lack of productivity. A higher retention rate is a sign of a potential threat within the business.
Employee retention metrics are the quantitative assessment tools that measure an organization’s efficacy at keeping employees from leaving. Analysts generate the numbers in the form of ratios. The ratios compare the organizational goals with the individual performances to make retention decisions.
Retention analytic solutions work using technologies to assess these metrics and contribute to making crucial decisions. They predict turnover risks and potential challenges to define ways to mitigate them.
The goal of using these metrics is to evaluate employee behavior, motive, performance, and level of improvement.
Acquiring talent has always been a significant challenge for organizations. However, with the constantly changing business environment, talent retention has emerged as another pressing concern. Therefore, organizations need to prioritize building lasting relationships with a productive workforce. It is important to remember that unlike employees, employers have limited choices due to their organizational mandates and specific candidate requirements.
To eliminate the number of talented employees thinking of leaving your business, you need a strategic action plan. The following tips highlight actionable areas that can help boost your employee retention rate.
Exit interviews can help understand key reasons why employees are leaving your organization. Compiling the data from these interviews can help identify concerning patterns and address them effectively.
It is vital to develop HR (Human Resource) practices that help improve employee morale and engagement. Statistics have repeatedly proven that highly motivated and engaged employees are less likely to leave an organization.
Workforce analytical tools offer essential insights to improve L&D (Learning & Development) programs, succession planning and other people decisions that support talent retention. Benefits of tracking workforce analytics include the following.
Workforce retention is critical as it promotes organizational health and success. On the contrary, turnover brings roadblocks to organizational productivity.
1. Improving the retention rate helps build a potential workforce for the business that produces expected performance levels in the marketplace. It not only reduces training costs but also boosts efficient capital investments.
2. Employee retention programs are vital as the companies that fail in retaining the employee base are usually tough on employees and lack a suitable working culture. It sets back the brand image.
Every industry is suffering from workforce retention difficulties. Hence, employee retention has become the vital key to differentiating from competitors. But that is not the only reason for retaining employees. The following benefits of employee retention reveal why a robust employee retention program is a high-priority for all successful organizations.
Retaining a productive workforce is related to performance outcomes. It helps maximize revenue as the capital is invested in critical organizational operations rather than hiring and training new candidates repeatedly.
Talent retention also boosts morale and improves motivation levels which are the primary factors in attaining excellent individual outputs. It also nurtures a productive work culture, contributing to greater business success.
Active staff retention strategies help provide vast working experiences to the employees from the final onboarding to the present working day. These strategies, therefore, are high-value investments that encourage positive working experiences that contribute to fueling positive customer experiences. Together, they help in building loyalty and gaining a competitive advantage.
High turnover rates bring several potential challenges to employers. The crippling costs of higher turnover rates lead to loss of organizational knowledge and declining internal relationships. That in turn, interrupts the chain of work processes.
Organizations retaining senior and experienced employees are successful in solving critical business issues more efficiently.
Formulation of successful and excellent retention strategies and employee retention programs needs an active involvement of people managers, sincere efforts, and strategic investments.
Following are the most effective staff retention strategies that can help your organization:
According to a Deloitte survey report, the factor that drives employees to look for new opportunities is the lack of growth in the same company.
Employers should provide development opportunities and organize a platform to improve the skills of the individuals to keep them motivated.
Creating an inclusive work environment that provides opportunities for employees to work with different and diverse groups is an effective talent retention strategy.
It enhances their learning and acquaintances with the people of different demographic regions. Therefore, it amplifies their work interests and brings work productivity.
Employees feel more secure when they they receive adequate support and valuable mentorship at work. It is significant to make them feel that there are people ready to help them get past challenges. It also boosts their confidence in the company and their job.
With changing work cultures around the world, it is imperative for businesses to supply flexible arrangements that boost their talent retention efforts.
Employee recognition matters a lot at the workplace. Individual efforts need to be appreciated by the employer.
Organizations should develop fair incentive schemes and reward systems to acknowledge workforce contributions. It makes the workforce feel valued.
Communication is directly associated with clarity within the organization. It is vital to communicate the goals to individuals before assigning them responsibilities. Effective communication ensures proper problem-solving channels and seamless processes under varying circumstances in the company.
Based on an SHRM study,
Changes are resisted by most professionals. Therefore, it is crucial to communicate the need for change and its benefits to employees and provide them with adequate training to avoid misunderstanding and mass discomfort at the workforce.
Positive and negative feedback are critical to improving employee morale and communicating their areas of improvement.
Positive feedback helps boost their motivation. Negative feedback helps know faults and mistakes in their performance. Thus, it allows them time to resolve their performance gaps before key decisions like appraisal, reward, promotion, etc.
Planning extra-curricular activities and team-bonding events allows employees to demonstrate their hobbies and form healthy work connections. It also provides opportunities for employees to be free from monotonous responsibilities and invest in their mental wellness.
Employees feel satisfied with the company when treated fairly at the workplace. Providing fair promotional opportunities and transparent systems boost their morale and builds trust in the employer.
Keeping employees healthy and fit is a good business strategy. Moreover, wellness benefits have the potential to re-engage your workforce. Sponsored purchases, certifications, and yearly vacations are a few attractive initiatives that make your employees stay happy and invested in the company. Reimbursing fitness classes, bills, free services for planning retirement, and stress management sessions can also help in retaining talent.
Teamwork creates opportunities for employees to collaborate and accommodate others’ work styles. It opens healthy professional dialogue and boosts engagement through brainstorming sessions and active ideation.
Employees burn out when they feel they are expected to be at work all day. This feeling moves them to work elsewhere.
Encouraging employees to set work boundaries and extra payouts for the time invested at the workplace enhances their motivation level. Employers should communicate work urgency and flexible deadlines to pick days off.
Employee retention drivers are the critical factors that eliminate the reasons for employees to leave a company. Following are the ten significant drivers to generate employee retention ideas.
Companies that fail to improve employee retention rates and lower the turnover rates can suffer potential blocks in terms of capital investment in finding replacements. The replacement method includes recruiting, selecting, onboarding, and training processes. They also lose capital in productivity and knowledge to create an excellent customer experience. Therefore, it is vital to adopt the right solutions for talent assessment, recruitment and feedback. Such solutions empower human resource management and retention processes.
Unsatisfactory working conditions and inadequate pays and rewards lead employees to leave the company and look for new employment opportunities.
90% or above talent retention rate is considered the standard rate. Employers need to pay attention when the rate is lower than 90%. The rate also varies from industry to industry.
Yes, if talented employees stay within the organization, it leads to reaching productive performances that contribute to winning competitive benefits.
Employee retention contributes to elevating organizational success. It improves knowledge flow within the organization and improves health and the overall working environment.
To calculate the rate of employee retention, the number of employees present at the date should be divided by the number of employees who started working during that period. The result should be multiplied by 100 to get the outcome.
Originally published May 5 2022, Updated May 5 2022
D’ipanjenah is a writer and marketing professional associated with Mercer Mettl since 2020. Her working style thrives on a balanced approach towards standard insights and novel trends. She utilizes creative content and digital strategies to help brands start important conversations. When not reading/writing, she enjoys art and parents a calico.
Employee engagement is a process by which companies undertake specific activities to interact with employees and engage them. The activities include employee development, team building, skills development, trainings etc.