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Behind-the-scenes with Mettl’s Proctoring Chrome Extension

Examination and Proctoring | 10 Min Read

How to initiate Moodle proctoring or Canvas proctored exams?

Introduction

Elearning systems have become quite the craze over the past few years as academicians have adopted online platforms for a more equitable approach to high-quality education. You must be familiar with the acronym LMS, aberrantly known as the Learning Management System, used extensively by universities and institutes worldwide to improve content delivery beyond the classroom. LMSs such as Canvas, EdX, Moodle, Blackboard, and many more are revolutionizing the learning space. They offer a secure, centrally accessible, location-agnostic platform, systematically organized for both students and academia. It’s a storehouse of study material, progress report, student scores, assessment outcomes, etc. It has even enabled taking exams from homes, creating a more personalized learning environment. Truth be told, as long as digital transformation continues to unfold, there will be an uptick in the LMS usage.

However, no matter how dynamic and versatile an LMS is at supporting many services, it does not enable institutes to administer exams safely. No LMS was explicitly designed considering exam administration.

This is the current scenario of exams taken on an LMS:

 

Moodle proctoring or Canvas proctored exam

 

Unsupervised online tests don’t exhibit similar credibility levels as physically-invigilated examinations. Ensuring strict supervision and curtailing attempts of online cheating are yet unaddressed challenges for most LMSs. Also, academic integrity is critical as it provides unprecedented value to the offered degree.

So how do institutes make their online exams taken on an LMS cheat-proof? Introducing Mettl Proctoring as a Service (MPaaS) – a proctoring plugin-play thatallows exam administrators and faculty to customize and initiate proctored exams without leaving their own LMS environment.

 


What is proctoring as a service (PaaS)

MPaaS – Mettl Proctoring as a Service is a state-of-the-art, cloud-based technology-enabled remote proctor tool that helps institutes and universities conduct exams in an extremely secure environment online. This means, once integrated into the LMS, the platform will have a much-needed layer of proctoring comprising credible anti-cheating features, insightful analysis, and instantaneous report generation, among others.

 

 

This proctoring specific API layer is built on top of the clients’ LMS, enabling them to easily integrate & start using Mettl Proctoring on top of their services (assessments, training, courses, etc.). As a Chrome extension, LTI Integration allows faculty to directly manage all settings and information within the LMS (using their original username and password credentials). They can set up exam profiles with a button’s click and enable a proctored examination without any hassle.

 

Moodle proctoring or Canvas proctored exam

 

What happens in Moodle exam proctoring or in a canvas proctored exam?

LMS’s such as Moodle, canvas, D2l, blackboard don’t have an in-built supervision feature. But since most of them open in browsers, this proctor google chrome extension is added to the browser which equips any popular LMS or personal platform to undertake safe exam administration. Both the parties can enable exams online within the LMS, by merely installing the extension and logging using their existing credentials. Neither do they indulge in any extra activity, nor invest any additional time learning a new platform or software.

 


How do we initiate Moodle proctoring or Canvas proctored exams?

These are the two ways of integrating a remote proctoring service (MPaaS) onto any LMS such as Moodle, Canvas, Brightspace, Blackboard, edX or system:

Two ways to enable MPaaS:

LTI based and deep integrationDeep integration
Configuration based: No need of writing codeSimple APIs to easily integrate proctoring with few lines of code
Integration in minutesIntegration with any web-based service e.g. LMSs, examination platform
Integration with over 250+LTI compliant LMS/other platformsEnable custom workflows

a) By using LTI (Learning Tool Interoperability) extensions, Mercer | Mettl integrates its proctoring services online with over 250 LTI compliant systems instantaneously. With a single protocol, any platform can have our sophisticated MPaaS software within minutes. MPaaS is already compatible and available as Canvas, Blackboard and Moodle via a Google Chrome Extension.

b) The other way is via Deep Integration. Mercer | Mettl will expose its REST APIs to integrate with any system and enable the proctoring services online. It takes up to a week or more for it to set up. Clients who require a custom proctoring workflow or have a Non-LTI LMS or web platform can opt for deep integration.

 

Hosting Exams on an LMS?

Here’s How an Online Proctoring Software as a Service Ensures its Integrity

Various LMSs with proctoring are compatible with Mercer | Mettl’s online proctoring Chrome Extension MPaaS. They include:

  • Moodle Proctoring-Moodle is the world’s most popular learning management system.

What is a Moodle proctored exam?

Moodle proctored exam refers to any examination taken on the learning management system using an easy access plug-in.

How to set up Moodle proctoring?

Moodle proctoring can be enabled by building a proctoring specific API layer on top of the LMS. To make things easy, Mettl proctoring as a service is already compatible and available as a Moodle proctoring plugin. This means to initiate Moodle proctoring, exam administrators can simply download the MPaaS proctor google Chrome extension on their browser and start proctoring with the click of a button. They can then manage all aspects of an online assessment, exam and quizzes without leaving the learning environment.

How do students set-up Moodle proctoring?

A prerequisite of setting up Moodle proctoring is that students have to enable proctoring on their devices, by accepting screen, video and audio sharing.Once all permissions are in order and verification is complete, the student will be redirected to the exam and it can begin giving the exam.

What is the importance of Moodle proctoring?

Moodle proctoring provides academia the ease, flexibility and convenience of administering and invigilating remote exams from anywhere via an LMS while maintaining the process’s integrity. It is also efficient and time-saving for students, with no change in candidate experience.

  • Canvas Proctored Exam- Canvas is the world’s fastest-growing Learning Management Platform.

What is a Canvas proctored exam?

A Canvas proctored exam refers to any examination taken on the learning management system using an easy access plug-in.

How does canvas proctoring work?

Canvas proctoring can be enabled by building a proctoring specific API layer on top of the LMS. To make things easy, Mettl proctoring as a service is already compatible and available as a proctor Google chrome extension on Canvas. This means to initiate a canvas proctored exam administrators can simply download the MPaaS proctor google Chrome extension on their browser and start proctoring with the click of a button. Exam administrators can then manage all aspects of an online assessment, exam and quizzes without leaving the learning environment. A prerequisite of Canvas proctoring is that students have to enable proctoring on their devices, by accepting screen, video and audio sharing.

How do students set-up Canvas proctoring?

A prerequisite of setting up Canvas proctoring is that students have to enable proctoring on their devices, by accepting screen, video and audio sharing. Once all permissions are in order and verification is complete, the student will be redirected to the exam and it can begin giving the exam.

What is the importance of Canvas proctoring?

Canvas proctoring provides academia the ease, flexibility and convenience of administering and invigilating remote exams from anywhere via an LMS while maintaining the process’s integrity. It is also efficient and time-saving for students, with no change in candidate experience.

  • Blackboard Proctoring- Blackboard is a popular learning management system, leveraging technology to push the boundaries of learning.

What is a Blackboard proctored exam?

A Blackboard proctored exam refers to any examination taken on the learning management system using an easy access plug-in.

How does blackboard proctoring work?

Blackboard proctoring can be enabled by building a proctoring specific API layer on top of the LMS. To make things easy, Mettl proctoring as a service is already compatible and available as a proctor Google chrome extension on Blackboard. This means to initiate a Blackboard proctored exam administrators can simply download the MPaaS proctor google Chrome extension on their browser and start proctoring with the click of a button. Exam administrators can then manage all aspects of an online assessment, exam and quizzes without leaving the learning environment. A prerequisite of Blackboard proctoring is that students have to enable proctoring on their devices, by accepting screen, video and audio sharing.

How do students set-up Blackboard proctoring?

A prerequisite of setting up Blackboard proctoring is that students have to enable proctoring on their devices, by accepting screen, video and audio sharing. Once all permissions are in order and verification is complete, the student will be redirected to the exam and it can begin giving the exam.

What is the importance of Blackboard proctoring?

Blackboard proctoring provides academia the ease, flexibility and convenience of administering and invigilating remote exams from anywhere via an LMS while maintaining the process’s integrity. It is also efficient and time-saving for students, with no change in candidate experience.

  • Brightspace proctoring- From kindergarten classrooms to college campuses, to global corporations, the Brightspace learning management platform created by d2l proctoring helps create inspired and engaging learning for all.

What is a Brightspace proctored exam?

A Brightspace proctored exam refers to any examination taken on the learning management system using an easy access plug-in.

How does Brightspace proctoring work?

Brightspace proctoring is possible via custom integration in a matter of half an hour. Since it is LTI compliant, Mettl proctoring as a service can easily be integrated into the system as a proctor google chrome extension. Once done, exam administrators can then manage all aspects of an online assessment, exam and quizzes without leaving the learning environment. A prerequisite of Brightspace proctoring is that students have to enable proctoring on their devices, by accepting screen, video and audio sharing.

What is the importance of Brightspace proctoring?

Brightspace proctoring provides academia the ease, flexibility and convenience of administering and invigilating remote exams from anywhere via an LMS while maintaining the process’s integrity. It is also efficient and time-saving for students, with no change in candidate experience.

  • edX proctoring Software- Founded by Harvard and MIT, edX is a trusted platform for education and learning, supporting more than 20 million learners.

What is an edX proctored exam?

An edX proctored exam refers to any examination taken on the learning management system using an easy access plug-in.

How does edX proctoring work?

edX proctoring is possible via custom integration in a matter of half an hour. Since it is LTI compliant, Mettl proctoring as a service can easily be integrated into the system. Once done, exam administrators can then manage all aspects of an online assessment, exam and quizzes without leaving the learning environment. A prerequisite of edX proctoring is that students have to enable proctoring on their devices, by accepting screen, video and audio sharing.

What is the importance of edX proctoring?

edX proctoring provides academia the ease, flexibility and convenience of administering and invigilating remote exams from anywhere via an LMS while maintaining the process’s integrity. It is also efficient and time-saving for students, with no change in candidate experience.

 


How exams work on PaaS after initiating Moodle proctoring, Blackboard proctoring and Canvas proctoring

 

blackboard proctoring, canvas proctored exam, moodle proctored exam brightspace proctoring

 

What is the new Admin experience after the implementation? 

With an easy click of a button setup, exam administrators can initiate proctoring on their computers. There is no need for technical training, learning, any new platform and software or confusing extra steps to remember. One simply has to login through their LMS account to begin a simple, seamless proctoring process. The Admin will be able to set different proctoring settings for various quizzes.

If the Admin wants to view the candidate count and the proctoring reports of the candidates within a course and for multiple quizzes, they can directly so from the LMS. They can even track the number of candidates who have taken the test.

Note​: For human proctoring, admins and proctors would still need to log in on the MPaaS Dashboard.

 

Proctor google chrome extension

 

Proctor google chrome extension

 

The examiners/ admins also gain complete exam control through the dashboard.

What is the new candidate experience after the implementation? 

As mentioned, there is no change in the candidate experience to initiate the proctoring for their exam. The candidate only has to download the MPaaS Chrome extension and follow the LMS quiz’s usual steps. Just as the candidate clicks on the ‘Start Quiz’ button on the LMS, they will be shown a pop-up where MPaaS will notify them about proctoring.

 

Proctor google chrome extension

 

Once the candidate clicks on the ‘Continue’ button, they will be taken to the proctoring diagnostic page where they will give the desired permissions and submit the snaps for Authorization.

 

Proctor google chrome extension

 

Here the candidate will be instructed to go back to the LMS and shown the following screen:

 

Proctor google chrome extension

 

As soon as the candidate clicks on the ‘Begin Quiz’ button, the candidate’s test will start, and the quiz’s password will be automatically injected.

 


The benefits of having a Proctor Google Chrome Extension within your LMS

Instant proctoring with smooth integration onto any system:

Imagine the possibilities when even the senior-most faculty or high-ranking exam administrators can enable exam proctoring seamlessly. Quick integration of MPaaS as a proctor Chrome Extension ensures the same, enabling ascertaining a secure environment for online exams. This fast, reliable, and seamless integration of MPaas begins by merely downloading the MPaaS Proctored Chrome extension that creates the LTI tool on the LMS, making proctoring options available inside of any assessment, quiz, or examination. Neither does it involve additional code writing, downloading multiple software, logging into third party systems to enable proctoring, extensive training to understand its nuances and nor does it require understanding its intricacies.

Full compatibility with leading LMSs such as Moodle, Blackboard, Brightspace Canvas to name a few:

Whether you use the world’s most popular learning management system such as Moodle, Blackboard or Canvas or a personal legacy LMS, MPaaSs’ extensive integration ability makes it compatible with 700 different LMSs. This means, while we customize to suit various online testing needs, institutes and universities store all their lessons and material in one place and allow students to take online proctored exams from the same account, without switching the LMS. By installing the MPaaS Chrome extension on your browser, you get full compatibility without compromising the quality or functionality.

Browsing Restrictions:

An MPaaS proctor Chrome extension ensures another added advantage – a navigation control feature support that enables browsing restrictions to prevent on-screen cheating. Once students begin their online exam proctored exam, their screen will be put in the kiosk mode or popularly known as lockdown mode. From preventing the opening of new browser tabs/incognito tabs/ windows, blocking copy/pasting content on the browser, restricting keyboard functions such as Alt+Tab/ Cmd+Tab/ 3-finger swipe, to automatically closing all running browser tabs and restricting accessing the already running applications from the taskbar; MPaaS proctoring plugin makes it impossible to cheat on-screen. Each time the candidates attempt anything, human proctors will be notified, and the same will be reported in the candidate’s proctoring report.

AI Proctoring:

MPaaS is enabled with a futuristic AI algorithm trained with more than 2.8 million AI proctored assessments to provide absolute confidence in exams’ integrity. The intelligent algorithm is self-sufficient and eliminates the need for in-person proctoring. It detects up to 18 dynamic digressions such as the non-visibility of face/ presence, mobile phone detection, additional person’s presence, a distracted eye movement, etc. with over 98% accuracy. An access time feature also enables examiners to add a limited time frame that students can spend on a particular section or the comprehensive exam. MPaaS proctor Google Chrome extension with in-built AI proctoring eliminates the most glaring vulnerabilities in online exams.

Human Proctoring:

Our team of trained proctors can monitor multiple candidates in a single view. One-to-one and one-to-many classroom views allow them to review each candidate thoroughly during the examination. This ensures smooth invigilation remotely, from start to finish. An added feature of pausing /stopping /resuming the test in real-time with a two-way live chat option entitles the invigilator to interact with students to allay any suspicion or query. Evey proctoring session is recorded and can be viewed later using the proctoring software.

Seamless user experience:

One of the most significant benefits of having an exam proctoring plugin within an LMS is eliminating operational challenges for both the faculty and student. Since your LMS is something you’re already familiar with, there are no navigation or UI challenges involved. There are easy admin experience and no change in the candidate experience either. You don’t have to log into anything independently or download additional add-ons, no extra steps, or the learning curve involved for proctoring. No need to enter credentials again (use the existing LMS credentials); on the click of a button, you have the most reliable technology to ensure every exam is effectively proctored.

Access to Complementary Features:

The ability to have the proctoring Chrome Extension MPaaS gives examiners the liberty to access some empowering new features such as Super Proctor without additional costs or inputs. A super proctor provides end-client visibility in a live proctored drive. One or multiple super proctors can supervise the exam proctoring drive and ensure efficient proctoring. This assures the examination heads that the examination process was not compromised.

Report Generation with a credibility index:

After the exam completion, it is imperative to have a more easy, convenient, and streamlined evaluation system at hand for evaluators. Hence, MPaaS proctor Google Chrome Extension also ensures a genuine report generation with meaningful metrics instantaneously within the client’s LMS. Real-time data generation from the machine-graded AI proctored assessment enables real-time validation and analytics of each student’s score. From a time-stamped activity log to question-wise, section-wise analytics, the auto-graded, system-generated comprehensive reports give a well-rounded insight into the candidates’ performance and attempt.

Credibility score of test-taker:

Another feather in MPaaS’s cap is the ability to recommend a candidate’s credibility during the exam with a feature called Credibility Index. Credibility Index and Credibility Score are the measure of the candidate’s credibility based on AI flags that get captured while the candidates are being proctored. Depending upon the severity of the flags and their corresponding count, a Credibility Index and a score is generated indicating the measure of suspicious activities done by the candidates. Credibility Index provides the report viewers an option to filter out candidates based on their Credibility Index and Credibility Score. This will help make quick and informed decisions as well as save ample time during large examination drives.

 


Why Mercer | Mettl is the best proctoring plugin to secure online exams

Mercer | Mettl has been offering academia several new-age solutions that address all educational continuity-related concerns. Be it through its existing high-tech proctoring mechanism or the newly launched integrated exam proctoring plugin, the prowess of Mercer | Mettl’s innovation and technology lends fairness, ethics, and progressiveness to online proctored assessments

Furthermore, Mercer | Mettl’s host of competent features add an unprecedented layer of expertise, information, and services that better shape the world of examination continuously, be it at scale or in several forms. They not only disrupt the online proctoring market but also radically alter it. Here’s how:

Extensive integration capability-

LMS Integration is often a considerable concern for institutes interested in an exam proctoring plugging-in within their internally hosted systems. And it is not uncommon to find many proctoring companies crash at it. But not Mercer | Mettl. It can link any clients/LMS/ATS etc. with MPaaS in no time either using a single protocol or a bespoke code. Subsequently, Mercer | Mettl’s extensive integration capabilities enhance a system's native capabilities while extending its flexibility.

Prompt customer service-

As the digitally savvy natives adopt new technologies, they are also relatively discrete about customer service. This is why Mercer | Mettl’s prompt customer service grants them a competitive advantage in an increasingly challenging business climate. Its world-class 24/7 customer support tends to pique most clients' interest as they are quite efficient and efficacious at responding to queries and detailing the product offering. Their troubleshooting skills related to the user or a technical bug does an impressive job at enhancing its offering overall user experience. The teams uninterrupted, high-quality assistance at speed is renowned across time zones.

Robust Security Protocols-

Data breach, security hazards, and privacy risk are global concerns. Such issues prompt a sharper focus on regulations like Europe’s General Data Protection Regulation (GDPR) and ISO certification to strengthen data privacy, to name a few. MPaaSs proctoring Chrome Extension follows a stringent security protocol to safeguard both student & clients’ data. It is hosted on Amazon Web Services (AWS), a highly secure cloud platform for storage and computation. It uses HTTPS (256 bit SSL encryption) for secure data transmission while ensuring the safety and encryption of all data available with it. Mercer | Mettl also conducts a bi-annual vulnerability & penetration testing.

Hosting on Amazon Web Service(AWS)

Amazon Web Services (AWS) a highly secure cloud platform for storage and computation of data. It ensures all candidate and client information, including Personal Information, resides are encrypted and safe.

Data is secured and encrypted via HTTPS (256 bit SSL encryption)

Data exchanged is secured & encrypted via HTTPS (256 bit SSL encryption). TLS1.2 version and latest ciphers are enabled to support secure transmission.

Multi factor authentication ensures a secure login mechanism

Multi Factor Authentication adds an extra level security to the login mechanism. It ensures that only correct and authorized users are able to login into the Mettl account.

Access rights management to avoid unauthorized data disclosure

We support creation of various roles with defined access rights, log reports and audit trail. Access are allocated with least privilege rule to avoid any unauthorized data disclosure.

Review toward strict adherence of GDPR principles

Our policies & processes ensure adherence to GDPR principles of Data Minimization, Data Subject Rights & Data Management (Storage and Security, Retention, Breach Management). Review of the policies & processes is done at least once a year or if there is a change required as per regulation.

Compliant to ISO 27001 along with AWS CloudWatch and In-house ELK program

We are compliant to IS027001:2013, along with AWS CloudWatch and a In-house ELK program. For vulnerability assessment, we have device and network level threat assessment program along with Web Application Penetration testing.

Cost-Effective Offerings:

Mercer | Mettl’s efficient and time-saving proctoring management solutions are tailored based on clients’ budgetary allocation. The exam proctoring plugin is readily accessible and affordable for all high and low-stakes exams. However, customer satisfaction always takes precedence. Therefore, one of Mercer | Mettl’s best practices involves offering a free trial of the product to determine its effectiveness and usability before one installs a proctoring plugin.

 


FAQs for Proctoring Plugin

Given below are the answers to some frequently asked questions that address common queries about Moodle proctoring, Canvas proctored exams, blackboard proctoring, brightspace proctoring, edx proctoring, D2l proctoring, and MPaaS- the proctor google Chrome extension:

What is a safe exam browser in Moodle?

Can you cheat on an online proctored exam?

Can teachers tell if you cheat on Blackboard?

Is Brightspace proctored?

Are d2l Exams proctored?

Are edX Exams proctored?

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Originally published October 5 2020, Updated November 30 2021

Shirisha Jain

Written by

Shirisha has been helping countless brands gain traction with her content. Her deep understanding of the education sector and sound knowledge of technical skills have helped her structure the most creative solutions for key stakeholders. Shirisha has also ghosted pieces for several industry honcho’s successfully published both online and offline. When she's not keeping up with the world, you're sure to find her catching up on bollywood stories or gramming for fun.

About This Topic

Online remote proctoring is the technology through which exams are conducted online in a cheating-free manner, using high-speed internet and a computer with a webcam. Online remote proctoring uses video streaming and AI or human proctors to invigilate large-scale exams securely.

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