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Elearning systems have become quite the craze over the past few years as academicians have adopted online platforms for a more equitable approach to high-quality education. You must be familiar with the acronym LMS, aberrantly known as the Learning Management System, used extensively by universities and institutes worldwide to improve content delivery beyond the classroom. LMSs such as Canvas, EdX, Moodle, Blackboard, and many more are revolutionizing the learning space. They offer a secure, centrally accessible, location-agnostic platform, systematically organized for both students and academia. It’s a storehouse of study material, progress report, student scores, assessment outcomes, etc. It has even enabled taking exams from homes, creating a more personalized learning environment. Truth be told, as long as digital transformation continues to unfold, there will be an uptick in the LMS usage.
However, no matter how dynamic and versatile an LMS is at supporting many services, it does not enable institutes to administer exams safely. No LMS was explicitly designed considering exam administration.
This is the current scenario of exams taken on an LMS:
Unsupervised online tests don’t exhibit similar credibility levels as physically-invigilated examinations. Ensuring strict supervision and curtailing attempts of online cheating are yet unaddressed challenges for most LMSs. Also, academic integrity is critical as it provides unprecedented value to the offered degree.
So how do institutes make their online exams taken on an LMS cheat-proof? Introducing Mettl Proctoring as a Service (MPaaS) – a proctoring plugin-play that allows exam administrators and faculty to customize and initiate proctored exams without leaving their own LMS environment.
MPaaS – Mettl Proctoring as a Service is a state-of-the-art, cloud-based technology-enabled remote proctor tool that helps institutes and universities conduct exams in an extremely secure environment online. This means, once integrated into the LMS, the platform will have a much-needed layer of proctoring comprising credible anti-cheating features, insightful analysis, and instantaneous report generation, among others.
This proctoring specific API layer is built on top of the clients’ LMS, enabling them to easily integrate & start using Mettl Proctoring on top of their services (assessments, training, courses, etc.). As a Chrome extension, LTI Integration allows faculty to directly manage all settings and information within the LMS (using their original username and password credentials). They can set up exam profiles with a button’s click and enable a proctored examination without any hassle.
The new proctoring plugin ensures a smooth experience for the test-takers in ways more than one. They can take their exam online within the LMS, by merely installing the extension and logging using their existing credentials. Neither do they indulge in any extra activity, nor invest any additional time learning a new platform or software.
Mercer | Mettl’s remote and online proctoring services are customized to suit the online testing needs. Either way, it ensures an easy and powerful proctoring plugin integration for all major LMSs with a one-click setup.
These are the two ways MPaaS can be integrated onto any LMS or system:
a) By using LTI (Learning Tool Interoperability) extensions, Mercer | Mettl integrates its proctoring services online with over 250 LTI compliant systems instantaneously. With a single protocol, any platform can have our sophisticated MPaaS software within minutes. MPaaS is already compatible and available as Canvas, Blackboard and Moodle via a Google Chrome Extension.
b) The other way is via Deep Integration. Mercer | Mettl will expose its REST APIs to integrate with any system and enable the proctoring services online. It takes up to a week or more for it to set up. Clients who require a custom proctoring workflow or have a Non-LTI LMS or web platform can opt for deep integration.
Various LMSs with proctoring are compatible with Mercer | Mettl’s online proctoring Chrome Extension MPaaS. They include:
Moodle is the world’s most popular learning management system. MPaaS proctor Google Chrome extension is already available as a Moodle proctoring plugin to initiate Moodle remote proctoring. This seamless integration enables exam administrators to manage all aspects of an online assessment, exam and quizzes without leaving the learning environment. Suppose your institution is using a Moodle LMS. In that case, you simply have to download the MPaaS proctoring Chrome extension on your browser to initiate Moodle Exam proctoring with the click of a button. Moodle Plugin fulfills all data protection obligations.
Canvas is the world’s fastest-growing Learning Management Platform. MPaaS proctor Google Chrome extension is already available as a Canvas proctoring plugin. This seamless integration enables exam administrators to manage all aspects of a Canvas proctored exam, assessment and quiz without leaving the learning environment. Suppose your institution is using a Canvas LMS. In that case, you simply have to download the MPaaS proctoring Chrome extension on your browser to initiate a secure exam proctor on Canvas with the click of a button.
Blackboard is a popular learning management system, leveraging technology to push the boundaries of learning. An MPaaS proctor Google Chrome extension is already available as Blackboard proctoring plugin. This Blackboard remote proctoring feature initiates proctoring with the click of a button and does not require technical assistance. Rest assured, the integration facilitates all data protection obligations.
From kindergarten classrooms to college campuses, to global corporations, the Brightspace learning management platform created by d2l proctoring helps create inspired and engaging learning for all. An MPaas plugin is possible within the Brightspace LMS via custom integration in a matter of half an hour. Since it is LTI compliant, the integration, once completed, will not need any technical assistance to initiate proctoring. Rest assured, the custom integration supports all data protection obligations.
Founded by Harvard and MIT, edX is a trusted platform for education and learning, supporting more than 20 million learners. An MPaas plugin is possible within this legacy LMS via custom integration in a matter of half an hour. Since it is LTI compliant, the integration, once completed, will not need technical assistance to initiate proctoring. Just open the EdX proctoring after installing the software onto the browser to begin proctoring online exams. Rest assured, the custom integration supports all data protection obligations.
With an easy click of a button setup, exam administrators can initiate proctoring on their computers. There is no need for technical training, learning, any new platform and software or confusing extra steps to remember. One simply has to login through their LMS account to begin a simple, seamless proctoring process. The Admin will be able to set different proctoring settings for various quizzes.
If the Admin wants to view the candidate count and the proctoring reports of the candidates within a course and for multiple quizzes, they can directly so from the LMS. They can even track the number of candidates who have taken the test.
Note: For human proctoring, admins and proctors would still need to log in on the MPaaS Dashboard.
The examiners/ admins also gain complete exam control through the dashboard.
As mentioned, there is no change in the candidate experience to initiate the proctoring for their exam. The candidate only has to download the MPaaS Chrome extension and follow the LMS quiz’s usual steps. Just as the candidate clicks on the ‘Start Quiz’ button on the LMS, they will be shown a pop-up where MPaaS will notify them about proctoring.
Once the candidate clicks on the ‘Continue’ button, they will be taken to the proctoring diagnostic page where they will give the desired permissions and submit the snaps for Authorization.
Here the candidate will be instructed to go back to the LMS and shown the following screen:
As soon as the candidate clicks on the ‘Begin Quiz’ button, the candidate’s test will start, and the quiz’s password will be automatically injected.
Imagine the possibilities when even the senior-most faculty or high-ranking exam administrators can enable exam proctoring seamlessly. Quick integration of MPaaS as a proctor Chrome Extension ensures the same, enabling ascertaining a secure environment for online exams. This fast, reliable, and seamless integration of MPaas begins by merely downloading the MPaaS Proctored Chrome extension that creates the LTI tool on the LMS, making proctoring options available inside of any assessment, quiz, or examination. Neither does it involve additional code writing, downloading multiple software, logging into third party systems to enable proctoring, extensive training to understand its nuances and nor does it require understanding its intricacies.
Whether you use the world’s most popular learning management system such as Moodle, Blackboard or Canvas or a personal legacy LMS, MPaaSs’ extensive integration ability makes it compatible with 700 different LMSs. This means, while we customize to suit various online testing needs, institutes and universities store all their lessons and material in one place and allow students to take online proctored exams from the same account, without switching the LMS. By installing the MPaaS Chrome extension on your browser, you get full compatibility without compromising the quality or functionality.
An MPaaS proctor Chrome extension ensures another added advantage – a navigation control feature support that enables browsing restrictions to prevent on-screen cheating. Once students begin their online exam proctored exam, their screen will be put in the kiosk mode or popularly known as lockdown mode. From preventing the opening of new browser tabs/incognito tabs/ windows, blocking copy/pasting content on the browser, restricting keyboard functions such as Alt+Tab/ Cmd+Tab/ 3-finger swipe, to automatically closing all running browser tabs and restricting accessing the already running applications from the taskbar; MPaaS proctoring plugin makes it impossible to cheat on-screen. Each time the candidates attempt anything, human proctors will be notified, and the same will be reported in the candidate’s proctoring report.
MPaaS is enabled with a futuristic AI algorithm trained with more than 2.8 million AI proctored assessments to provide absolute confidence in exams’ integrity. The intelligent algorithm is self-sufficient and eliminates the need for in-person proctoring. It detects up to 18 dynamic digressions such as the non-visibility of face/ presence, mobile phone detection, additional person’s presence, a distracted eye movement, etc. with over 95% accuracy. An access time feature also enables examiners to add a limited time frame that students can spend on a particular section or the comprehensive exam. MPaaS proctor Google Chrome extension with in-built AI proctoring eliminates the most glaring vulnerabilities in online exams.
Our team of trained proctors can monitor multiple candidates in a single view. One-to-one and one-to-many classroom views allow them to review each candidate thoroughly during the examination. This ensures smooth invigilation remotely, from start to finish. An added feature of pausing /stopping /resuming the test in real-time with a two-way live chat option entitles the invigilator to interact with students to allay any suspicion or query. Evey proctoring session is recorded and can be viewed later using the proctoring software.
One of the most significant benefits of having an exam proctoring plugin within an LMS is eliminating operational challenges for both the faculty and student. Since your LMS is something you’re already familiar with, there are no navigation or UI challenges involved. There are easy admin experience and no change in the candidate experience either. You don’t have to log into anything independently or download additional add-ons, no extra steps, or the learning curve involved for proctoring. No need to enter credentials again (use the existing LMS credentials); on the click of a button, you have the most reliable technology to ensure every exam is effectively proctored.
The ability to have the proctoring Chrome Extension MPaaS gives examiners the liberty to access some empowering new features such as Super Proctor without additional costs or inputs. A super proctor provides end-client visibility in a live proctored drive. One or multiple super proctors can supervise the exam proctoring drive and ensure efficient proctoring. This assures the examination heads that the examination process was not compromised.
After the exam completion, it is imperative to know what transpired during the exam. Hence, genuine report generation with meaningful metrics is now possible instantaneously within the client’s LMS with MPaaS proctor Google Chrome Extension. Real-time data generation from the machine-graded AI proctored assessment enables real-time validation and analytics of each student’s score. From a time-stamped activity log to question-wise, section-wise analytics, the auto-graded, system-generated comprehensive reports give a well-rounded insight into the candidates’ performance and attempt. Subsequently, examiners also gain access to the most relevant score of a candidate’s integrity. The auto-generated report highlights insights from AI flags and test finish status with speed to provide a clear picture of the necessary course of action.
Mercer | Mettl has been offering academia several new-age solutions that address all educational continuity-related concerns. Be it through its existing high-tech proctoring mechanism or the newly launched integrated exam proctoring plugin, the prowess of Mercer | Mettl’s innovation and technology lends fairness, ethics, and progressiveness to online proctored assessments.
Furthermore, Mercer | Mettl’s host of competent features add an unprecedented layer of expertise, information, and services that better shape the world of examination continuously, be it at scale or in several forms. They not only disrupt the online proctoring market but also radically alter it. Here’s how:
LMS Integration is often a considerable concern for institutes interested in an exam proctoring plugging-in within their internally hosted systems. And it is not uncommon to find many proctoring companies crash at it. But not Mercer | Mettl. It can link any clients/LMS/ATS etc. with MPaaS in no time either using a single protocol or a bespoke code. Subsequently, Mercer | Mettl’s extensive integration capabilities enhance a system's native capabilities while extending its flexibility.
As the digitally savvy natives adopt new technologies, they are also relatively discrete about customer service. This is why Mercer | Mettl’s prompt customer service grants them a competitive advantage in an increasingly challenging business climate. Its world-class 24/7 customer support tends to pique most clients' interest as they are quite efficient and efficacious at responding to queries and detailing the product offering. Their troubleshooting skills related to the user or a technical bug does an impressive job at enhancing its offering overall user experience. The teams uninterrupted, high-quality assistance at speed is renowned across time zones.
Data breach, security hazards, and privacy risk are global concerns. Such issues prompt a sharper focus on regulations like Europe’s General Data Protection Regulation (GDPR) and ISO certification to strengthen data privacy, to name a few. MPaaSs proctoring Chrome Extension follows a stringent security protocol to safeguard both student & clients’ data. It is hosted on Amazon Web Services (AWS), a highly secure cloud platform for storage and computation. It uses HTTPS (256 bit SSL encryption) for secure data transmission while ensuring the safety and encryption of all data available with it. Mercer | Mettl also conducts a bi-annual vulnerability & penetration testing.
Mercer | Mettl’s efficient and time-saving proctoring management solutions are tailored based on clients’ budgetary allocation. The exam proctoring plugin is readily accessible and affordable for all high and low-stakes exams. However, customer satisfaction always takes precedence. Therefore, one of Mercer | Mettl’s best practices involves offering a free trial of the product to determine its effectiveness and usability before one installs a proctoring plugin.
Given below are answers to some frequently asked questions that address common queries about MPaaS- the proctor Google Chrome extension:
Online proctoring or test proctoring refers to a digital form of assessment, enabling candidates to take exams from any location. The proctored exam software is used during online proctoring to allow students and participants to take exams at their choosing. It must be adequately reliable and cheat-proof.
Proctor exam means- invigilation of exam-takers remotely, using audio and video and other anti-cheating methods to ensure integrity, credibility and authenticity to online exams.
Depending on the remote proctoring software provider, one has to attest to the kind of anti-cheating mechanisms they have in place. The best online proctoring service will have a set of state-of-the-art tools to prevent students from indulging in any unethical activity.
In order to conduct an online proctored exam, one needs an invigilator to invigilate assessments from any part of the world. A prerequisite of this exam is that students have to enable proctoring on their devices. They have to accept sharing their screen, video and audio. With one-to-one and one-to-many proctoring viewing features, the online proctor chooses its classroom view to proctor a test online, from start to finish. Various cutting-edge tools on the market, such as Mercer | Mettl’s Remote Proctoring, allow proctors to minutely observe an online exam live or its recording. Software is used to detect any cheating instances, automatically through technology in an auto proctored online examination.
Yes, Mettl’s proctoring as a service integrated into LMS makes Moodle exams, assessments and quizzes Moodle proctored. Moodle online proctoring via MPaaS also disables any form of unsavory on-screen instance by predicting and detecting cheating with 95% accuracy. This means, for all Moodle users, MPaaS is a free proctoring software preventing any Moodle exam cheating.
E Proctoring is another name for proctoring online exams. It refers to a digital form of assessment, enabling candidates to take exams from any location. The proctored exam software is used during online exams to allow students and participants to take exams at a place of their choosing. It must be adequately reliable and cheat-proof.
A safe exam browser in Moodle is nothing but a lockdown mode that disables any form of on-screen cheating during Moodle online exams. A safe exam browser in Moodle allows secure exam proctor, from restricting any keyboard function to preventing switching between windows and browsers.
Yes, Mettl’s proctoring as a service integrated into LMS makes Canvas exams, assessments and quizzes proctored. A Canvas proctoring system integrated with MPaaS also disables any form of unsavory on-screen cheating instance by predicting and detecting cheating with 95% accuracy. MPaaS ensure a Canvas secure testing environment for all.
Remotely proctored exam on Canvas means the proctor can operate from any preferable remote location and monitor students and course participants taking exams at a place of their choosing. A prerequisite of a remote Canvas proctoring system is that students have to enable proctoring on their devices. They have to accept sharing their screen, video and audio. The proctor then gets a one-to-one and one-to-many proctoring feature to remotely view the students from start to finish. For example, Mercer | Mettl provides a live chat option, enabling the invigilator to chat with the students in case of suspicion while using a Canvas proctoring system.
Yes, proctoring a Canvas quiz to disable any Canvas cheating is a feature when using Canvas LMS with proctoring. You can even take a Canvas proctored exam online to eliminate online proctored exam cheating.
Yes, professors see cheating on Canvas online exams with help from Mettl’s proctoring as a service integrated into the LMS. A Canvas proctoring system integrated with MPaaS disables any form of unsavory on-screen Canvas online proctored exam cheating instance by predicting and detecting cheating with 95% accuracy.
Depending on the test proctoring software provider, one has to attest to the various anti-cheating mechanisms. The best test proctoring software will have state-of-the-art proctor tools to prevent students from indulging in unethical activities.
A secure exam proctor on Canvas is a type of online exam where the proctor can view students’ activity and gauge their intentions. Everything occurring in the student’s room is under the proctor’s supervision to ensure safe exams. Before beginning the proctored exam online, a secure exam proctor plugin must be enabled by both the student and the exam administrator. Then the student must perform a 360-degree webcam tour of the area to ensure compliance with exam policies and regulations. This activity also helps proctors ensure there is no unfair play to gain an undue advantage during the exam. The ongoing online surveillance prevents unauthorized persons from entering the student’s room and keeps the respondent from using unfair means to game the system. That’s where a webcam proctored test is beneficial and eliminates any scope for cheating. Subsequently, a Secure Browser eliminates any form of on-screen cheating. The browser disables all external ports, right-click menu options, function keys, keyboard shortcuts and screen sharing software and websites.
Yes, Mettl’s proctoring as a service is already available in the Blackboard LMS via a plugin. Hence, examiners can initiate a Blackboard collaborate proctoring situation that makes exams, assessments and quizzes easily proctored. Blackboard proctoring via MPaaS also disables any form of unsavory on-screen instance by predicting and detecting cheating with 95% accuracy. This means, for all Blackboard users, MPaaS is a free proctoring software preventing any exam cheating.
Yes, teachers can tell if you cheat on a Blackboard online exam with help from Mettl’s proctoring as a service available in the LMS as a plugin. A Blackboard remote proctoring system integrated with MPaaS disables any form of unsavory on-screen Blackboard cheating instance by predicting and detecting cheating with 95% accuracy.
There are four simple requirements for taking proctored exams at home:
In a proctored exam, the test-taker has to switch on their video and audio and verify their identity. However, this webcam proctored test varies across proctoring service providers. Some have a 3-point identity verification, while others have sophisticated biometrics to validate the test taker. In either case, the test-taker cannot start the exam before validating their verification. After the approval, the remote proctored test begins, and an AI or a human proctor monitors the exam from start to finish. They are quick to spot discrepancies in the proctored exam process and don’t require manual assistance.
Proctored exams can be an open book exam. A proctor invigilates an online exam to ensure the integrity of the exam and the result.
Yes, d2I tracks cheating with Mercer | Mettl’s proctoring as a service integrated into its LMS. This proctoring plugin makes exams, assessments and quizzes easily proctored. d2I proctoring via MPaaS also disables any form of unsavory on-screen instance by predicting and detecting cheating with 95% accuracy.
Originally published October 5 2020, Updated December 21 2020
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Online remote proctoring is the technology through which exams are conducted online in a cheating-free manner, using high-speed internet and a computer with a webcam. Online remote proctoring uses video streaming and AI or human proctors to invigilate large-scale exams securely.